Customer Service and Reservation Specialist

2 days ago


Denver, Colorado, United States U-Haul International, Inc Full time
About the Role

As a Customer Service and Reservation Specialist, you will play a critical role in ensuring the seamless operation of our equipment rental business. Your primary responsibility will be to assist customers with their equipment needs, while also supporting our internal teams with reservation management and coordination.

Key Responsibilities
  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Manage equipment reservations and coordinate with internal teams as needed
  • Collaborate with sales teams to upsell and cross-sell services
  • Maintain accurate records and reports to ensure data integrity
Requirements

To excel in this role, you should possess:

  • Exceptional communication and interpersonal skills
  • A strong ability to multitask and work in a dynamic environment
  • A basic understanding of sales principles and techniques
  • A high school diploma or equivalent (bachelor's degree preferred)
Compensation and Benefits

The estimated annual salary for this position is $50,000 - $60,000, depending on experience. We offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional development.



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