Strategic Account Representative
6 days ago
We are seeking a highly skilled and experienced Strategic Account Representative to join our team at MHA Company. As a key member of our sales team, you will be responsible for providing exceptional customer support to our top clients, working closely with our Account Executives, Directors, and VPs to achieve our strategic business goals.
Key Responsibilities- Assist in achieving MHA's strategic budgetary and business goals by providing sales trends, addressing linkage issues, and obtaining vendor documents for eligibility.
- Provide proactive data analysis to identify, track, quantify, and present member business trends and contract opportunities.
- Maintain a consistent cycle of contact with MHA Strategic Member Pharmacies via phone and email.
- Act as a liaison between MHA Member Pharmacies and Internal Support Services (IT, Data and Reconciliation, Membership, Trade, etc.).
- Provide detailed member-specific information to Account Executives, Directors, and VPs prior to Member Business Reviews.
- Monitor and maintain accurate Member information.
- Implement approved account management strategies.
- Assist the overall LTC Member Experience Team in executing approved sales initiatives.
- AA or BA/BS preferred, or High school diploma required.
- 2+ years of experience in LTC AR Member Experience Team preferred.
- 2 years of Client/Account management, Customer Service, Internal Sales, Pharmacy Tech, or Billing preferred.
- Self-motivator attitude with a proactive desire to dissect and analyze the current needs of the client and help anticipate their future needs.
- Must demonstrate strong interpersonal, analytic, time management, and organizational skills.
- Exceptional verbal and written communication as well as effective listening skills.
- Strong working knowledge of Microsoft Word, Outlook, Excel, and PowerPoint.
We are looking for a candidate who demonstrates integrity and ethics in day-to-day tasks and decision-making, adheres to MHA's core values, and is passionate about and committed to the mission of Managed Health Care Associates.
The ideal candidate will be a team player who works well autonomously, has a vested interest in self-development, and is committed to delivering exceptional customer support.
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Parsippany, New Jersey, United States Managed Health Care Associates Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Strategic Account Representative, Long-Term Care Professional to join our team at Managed Health Care Associates.Key Responsibilities:Adhere to all company policies and procedures, including the Standards of Business Conduct and the Employee Handbook.Ensure compliance with all applicable laws...
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