Patient Access Representative

1 week ago


Los Angeles, California, United States Gracelight Community Health Full time
Job Summary

We are seeking a highly skilled Patient Access Specialist to join our team at Gracelight Community Health. As a Patient Access Specialist, you will play a critical role in ensuring that our patients receive exceptional customer service and that our internal and external clients are provided with timely and accurate information.

Key Responsibilities
  • Register patients and determine their eligibility for various programs and services
  • Schedule patient appointments and ensure that all necessary information is updated in our electronic health record system
  • Provide excellent customer service to patients and internal stakeholders, responding to inquiries in a timely and professional manner
  • Work collaboratively with health center staff to ensure that providers' schedules and appointment thresholds are met
  • Perform outreach efforts to support health center activities and identify patients who may need enrollment assistance or other support
Requirements
  • High school degree or GED equivalency required
  • Minimum of three years of direct customer service work experience
  • Excellent telephone and interpersonal communication skills
  • Ability to multitask and work in a fast-paced environment
  • Knowledge of medical terminology and electronic health records preferred
What We Offer

As a Patient Access Specialist at Gracelight Community Health, you will have the opportunity to work in a dynamic and supportive environment, providing exceptional customer service to our patients and internal stakeholders. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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