Wellness Program Coordinator

1 week ago


Grand Rapids, Michigan, United States YMCA of Greater Grand Rapids Full time
Position Overview

This role is essential for promoting health and wellness initiatives within our community.

OUR VALUES:

Our organizational values guide our actions and interactions, ensuring we uphold our mission in every circumstance. These values include: We CULTIVATE - Developing leaders who embody our mission. We OWN - Acting in the best interest of the organization as a whole. We WELCOME - Embracing diversity and inclusivity. We SERVE - Delivering exceptional service to all stakeholders. We LEARN - Committing to continuous improvement and exploration of new ideas. We UNITE - Collaborating to achieve shared objectives. We RESPECT - Treating everyone with kindness and positivity. We PLAY - Fostering a fun and celebratory environment.

The YMCA of Greater Grand Rapids implements a Membership By Design framework, which emphasizes member involvement and community engagement. All staff and volunteers play a crucial role in enhancing member experiences through a series of steps:

  1. Enrollment: Encouraging potential members to participate in suitable programs.
  2. Satisfaction: Regularly assessing member satisfaction and responding to feedback.
  3. Relationship Building: Being approachable and friendly to all members.
  4. Education and Conversion: Sharing knowledge about our programs and their benefits.
  5. Volunteerism and Leadership: Creating opportunities for member involvement.
  6. Ownership: Fostering a sense of belonging among members.

ROLE SUMMARY:

The Wellness Program Coordinator is responsible for conducting fitness equipment orientations, advocating for health and wellness services, maintaining equipment cleanliness, and ensuring adherence to recreation guidelines. This position may require availability during early mornings, evenings, and weekends based on program needs.

KEY RESPONSIBILITIES:

  • Demonstrate correct equipment usage and exercise techniques.
  • Monitor member activities in fitness areas and locker rooms.
  • Ensure all areas are clean and well-maintained.
  • Provide exceptional service to members.
  • Conduct tours for prospective members.
  • Address member concerns effectively.
  • Stay informed about developments in the health and wellness sector.
  • Prepare equipment for group exercises and sports activities.
  • Enforce YMCA guidelines for members.

Perform any additional tasks necessary for the efficient operation of the YMCA of Greater Grand Rapids.

COMPENSATION:

$17.24 per hour; Part-Time; Non-Exempt (up to 25 hours per week)

BENEFITS:

  • Complimentary YMCA Individual Membership
  • 10% retirement contribution upon eligibility
  • 403(b) retirement savings plan
  • Continuous training and development opportunities
  • Access to Employee Assistance Program and resources for employees and their families
  • Community Discounts, among other benefits

QUALIFICATIONS:

A high school diploma or GED is required; enrollment in college courses is preferred. Experience in fitness, instruction, or personal training is advantageous. Ability to engage with individuals from diverse backgrounds and lifestyles is essential. Proficiency in computer usage and familiarity with various software applications is required. Previous experience with YMCA is a plus.

CERTIFICATIONS:

  • CPR, AED, Oxygen, and First Aid Certification must be obtained within the first 60 days.
  • Blood Borne Pathogen training.
  • State of Michigan criminal background clearance (ICHAT).

YMCA LEADERSHIP COMPETENCIES:

Functional Expertise:

  • Possesses the knowledge and skills necessary to perform the job effectively.
  • Utilizes best practices and industry standards to enhance performance.

Developing Self & Others:

  • Supports others in achieving their goals.
  • Reflects on experiences to foster personal growth.
  • Shares insights and suggestions to assist others.
  • Seeks out challenging tasks for development.
  • Welcomes feedback and learning opportunities.

Communication & Influence:

  • Effectively interprets messages and body language.
  • Listens actively to understand others' perspectives.
  • Responds to individual needs appropriately.

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

TRAVEL:

Minimal local travel within Michigan; occasional out-of-state travel may be required for training or educational events.



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