Wellness Program Coordinator

1 week ago


Grand Rapids, Michigan, United States YMCA of Greater Grand Rapids Full time
Position Overview

This role is essential for fostering a healthy community at the YMCA of Greater Grand Rapids.

OUR VALUES:

Our organizational principles guide our actions and interactions. We CULTIVATE talent and leadership, OWN our responsibilities, WELCOME diversity, SERVE our community, LEARN continuously, UNITE for common goals, RESPECT all individuals, and PLAY with joy.

The YMCA of Greater Grand Rapids employs a Membership By Design approach, emphasizing member involvement and community connection. Every staff member and volunteer plays a vital role in engaging with our members through the following steps:

  1. Enrollment: Encourage potential members to join programs that suit their needs.
  2. Satisfaction: Regularly seek feedback from members about their experiences and respond promptly.
  3. Relationship Building: Be approachable and friendly, initiating connections with members.
  4. Education and Conversion: Share knowledge about YMCA programs and their benefits.
  5. Volunteerism and Leadership: Facilitate opportunities for members to engage in volunteer activities.
  6. Ownership: Foster a sense of belonging among members by using inclusive language.

ROLE SUMMARY:

The Wellness Program Coordinator is responsible for conducting fitness equipment orientations, promoting health and wellness initiatives, maintaining equipment cleanliness, and ensuring adherence to recreational guidelines. This position may require flexibility in scheduling, including early mornings, evenings, and weekends.

KEY RESPONSIBILITIES:

  • Demonstrate correct usage of fitness equipment and exercise techniques.
  • Monitor member activities across fitness areas, ensuring safety and compliance.
  • Maintain cleanliness and organization in all fitness spaces.
  • Deliver exceptional service to all members.
  • Conduct tours for prospective members.
  • Address and resolve member concerns.
  • Stay informed about the latest trends in health and wellness.
  • Prepare equipment for group exercise sessions and sports activities.
  • Enforce YMCA guidelines for member conduct.

Perform any additional tasks necessary for the efficient operation of the YMCA of Greater Grand Rapids.

COMPENSATION:

$17.24 per hour; Part-Time; Non-Exempt (up to 25 hours per week)

BENEFITS:

  • Complimentary YMCA Individual Membership
  • 10% retirement contribution upon eligibility
  • 403(b) retirement savings plan
  • Continuous training and development opportunities
  • Access to Employee Assistance Program and family resources
  • Community discounts and additional perks

QUALIFICATIONS:

A high school diploma or GED is required; college enrollment is preferred. Experience in fitness instruction or personal training is advantageous. Candidates should demonstrate the ability to engage with diverse populations and lead fitness activities. Familiarity with computer systems and various software applications is necessary. Previous experience with YMCA is a plus.

CERTIFICATIONS:

  • CPR, AED, Oxygen, and First Aid Certification required within the first 60 days of employment.
  • Blood Borne Pathogen training.
  • State of Michigan criminal background clearance (ICHAT).

YMCA LEADERSHIP COMPETENCIES:

Functional Expertise: Possess the necessary knowledge and skills to perform the job effectively, utilizing best practices and industry standards.

Developing Self & Others: Support members and teams in achieving their objectives, learn from experiences, and share insights to enhance collective success.

Communication & Influence: Effectively interpret messages and body language, listen to understand others' perspectives, and respond to individual needs.

WORK ENVIRONMENT:

Accommodations may be made for individuals with disabilities to perform essential functions.

TRAVEL:

Minimal local travel within Michigan; occasional out-of-state travel may be required for training or conferences.



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