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Wellness Program Coordinator
2 months ago
This role is essential for fostering a healthy community at the YMCA of Greater Grand Rapids.
OUR VALUES:
Our organization is guided by principles that reflect our commitment to community and individual growth. We CULTIVATE leaders who embody our mission, OWN our responsibilities, WELCOME diversity, SERVE with excellence, LEARN continuously, UNITE for common goals, RESPECT all individuals, and PLAY to celebrate our achievements.
The YMCA employs a Membership By Design approach, emphasizing member involvement and community engagement. Every staff member and volunteer plays a vital role in enhancing member experiences through a structured process that includes:
- Enrollment: Encouraging potential members to join programs that suit their interests.
- Satisfaction: Regularly seeking feedback from members to ensure their needs are met.
- Relationship Building: Being approachable and friendly to foster connections among members.
- Education and Conversion: Sharing knowledge about YMCA offerings and benefits.
- Volunteerism and Leadership: Creating opportunities for members to engage and lead.
- Ownership: Promoting a sense of belonging among members through inclusive language and actions.
ROLE SUMMARY:
The Wellness Program Coordinator is responsible for conducting fitness equipment orientations, advocating for YMCA health services, ensuring equipment maintenance, and upholding recreational standards. This position may require flexibility in scheduling, including early mornings, evenings, and weekends.
KEY RESPONSIBILITIES:
- Demonstrate proper usage of fitness equipment and exercise techniques.
- Monitor member activities across fitness areas, including the gym and locker rooms.
- Maintain cleanliness and organization in all fitness spaces.
- Deliver exceptional service to all members.
- Conduct tours for prospective members.
- Address and resolve member concerns effectively.
- Stay informed about developments in health and wellness.
- Prepare equipment for group fitness classes and sports events.
- Enforce YMCA member guidelines consistently.
Additional duties may be assigned to ensure the efficient operation of the YMCA of Greater Grand Rapids.
COMPENSATION:
$17.24 per hour; Part-Time; Non-Exempt (up to 25 hours per week)
BENEFITS:
- Complimentary YMCA Individual Membership
- 10% retirement contribution upon eligibility
- 403(b) retirement savings plan
- Ongoing professional development opportunities
- Access to Employee Assistance Program for staff and their families
- Community discounts and additional perks
QUALIFICATIONS:
A high school diploma or GED is required; enrollment in college courses is preferred. Candidates should have three to six months of experience in fitness instruction or personal training, or a comparable combination of education and experience. Strong interpersonal skills are essential for engaging with diverse populations. Familiarity with computers and various software applications is also required. Previous experience with YMCA programs is a plus.
CERTIFICATIONS:
- CPR, AED, Oxygen, and First Aid Certification must be obtained within the first 60 days of employment.
- Blood Borne Pathogen training is required.
- State of Michigan criminal background clearance (ICHAT) is necessary.
YMCA LEADERSHIP COMPETENCIES:
Functional Expertise: Possesses the necessary knowledge and skills to perform at a high level.
Developing Self & Others: Supports the growth of members and colleagues.
Communication & Influence: Effectively interprets and responds to the needs of others.
WORK ENVIRONMENT:
Accommodations may be made for individuals with disabilities to perform essential functions.
TRAVEL:
Minimal local travel within Michigan; occasional out-of-state travel may be required for training or conferences.
