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Market Strategy Manager
2 months ago
We are seeking a highly skilled Market Strategy Manager to join our team at Ipsos-Insight, LLC. As a key member of our operations team, you will be responsible for managing the delivery of high-quality market research projects across multiple countries and modes.
Key Responsibilities- Provide primary point of contact for Ipsos research teams and manage the production scope and budget of all aspects of the panel.
- Manage internal costs, provide guidance to ops staff on effort estimations, and negotiate expectations of costs and timings between ops teams and client service.
- Delegate work to optimal ops team/resources, manage various operational resources' performance, and ensure quality end-to-end delivery.
- Ensure all ops teams provide full and continuous quality resource coverage and execute scheduled proactive panel activities despite spikes in production volumes.
- Field escalations from Ipsos researchers/clients in an optimal manner for quick production resolution and secondary full debrief/retribution/improvement cycle execution across all ops teams.
- Minimum 10 years of applicable experience in multimode and multi-country market research, panels experience needed (custom panels preferred, access/syndicated also useful).
- BA/BS required, MBA preferred, PMP encouraged.
- Internal Ipsos organization, staff, and tools experience very strongly recommended.
- Familiarity with technical principles of data collection, sampling methodology, field mechanisms, panel management, automation, and data processing.
- Strong verbal and written communication skills, including communication with various level stakeholders as well as multicultural ESL teams.
- Ability to handle large email communication volume with quick and on-point response/delegation.
At Ipsos, you'll experience opportunities for career development, an exceptional benefits package, a flexible workplace policy, and a strong collaborative culture. We're committed to providing equal opportunity to all employees and creating an environment that promotes inclusion and enables employees from all walks of life to flourish.
