IT Configuration Management Specialist
4 days ago
The IT CMDB Lead Business Process Consultant plays a pivotal role in maintaining the integrity and functionality of the Configuration Management Database (CMDB). This position requires close collaboration with IT Service Now System Admin, Platform, and Process Owners to ensure adherence to standardized configuration management methodologies.
Key Responsibilities- Develop and implement standard IT configuration management methodologies
- Support the Configuration Manager in policy, process, and knowledge base development
- Collaborate with the Configuration Manager to enhance CI data integrity
- Conduct configuration audits and reconciliation
- Maintain CIs for CMDB accuracy and completeness
- Drive visibility on unauthorized CI changes
- Identify Configuration management support for new ITSM requirements
- Support and administer configuration and asset management tools
- Perform SDLC activities to enhance the Service Now platform
IT Services is a shared services organization within Clarivate that provides enabling services for the rest of the company. Our organization consists of seven distinct groups, each with a unique focus and responsibility. We are committed to providing high-quality services to our colleagues and customers.
What We Offer- A full-time position with flexibility to adjust to various global time zones as needed
- A hybrid position working in the Kansas City or Philadelphia office 2-3 days a week
Clarivate is an Equal Opportunity Employer Vets/Minorities/Women/Disabled
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