Account Manager

4 weeks ago


Springfield, Illinois, United States Interstate Building MTC, Inc. Full time
Job Title: Account Manager

Interstate Premier Facility Services Provider is seeking a highly motivated and experienced Account Manager to join our team. As a key member of our operations team, you will be responsible for managing daily activities at multiple account sites, ensuring the highest degree of customer satisfaction.

Key Responsibilities:
  • Manage daily activities at multiple account sites
  • Plan, organize, and direct team members to ensure customer satisfaction
  • Submit and approve payroll hours
  • Responsible for training, hiring, disciplining, and firing employees
  • Conduct continual training for staff
  • Certify employees on equipment
  • Conduct scorecard walks, building inspections, and create reports
  • Communicate building information and appearance to upper management
  • Maintain supplies and inventory
  • Enforce all safety rules, procedures, and precautions
Requirements:
  • Ability to anticipate customer needs and multitask
  • Proven experience supervising departments of 15+ employees
  • Ability to maintain a budget
  • Capable of using independent judgment and solid decision-making skills
  • Proven experience interacting effectively with all levels of management, guests, associates, and clientele
  • Proficiency with general office PC applications
  • Demonstrated excellent written and verbal communication skills
  • Proven job reliability, diligence, dedication, and attention to detail
  • Must be flexible with working nights, weekends, and holidays
  • Must have a valid Driver's License
  • A minimum of 4 years of experience in all aspects of janitorial services at large
  • At least 2 years of supervisory experience

Interstate Premier Facility Services Provider is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


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