Director of Operations

7 days ago


Redwood City, California, United States Electronic Arts Full time
Job Description

Job Summary:

The Studio Operations Director will play a vital role in leading the Studio Operations team and collaborating with studio leaders to support the studio vision, mission, and strategy. This position requires a highly developed relationship building acumen and operational skills to establish credibility amongst studio members and EA partners.

Key Responsibilities:
  • Collaborate with Studio Leaders: Support the studio vision, mission, and strategy by fostering overall studio culture and health, with a focus on improving operational aspects of game development, reporting, risk management, capacity planning, resource management, and budget.
  • Oversee Studio Budget and Opex: Recommend improvements in operational efficiency within the studio to meet financial targets and partner with Finance to maintain a healthy P&L.
  • Lead Key Projects: Oversee projects that have a direct impact on game quality, predictability, efficiency, and team commitment.
  • Support Game Teams: Support game teams with their needs, deadlines, important deliverables, and risk management.
  • Engage in Scenario Planning: Evaluate risk and opportunities, identify outcomes and impact, and manage for both positive and negative possibilities.
  • Drive OKRs Process: Drive the Objective and Key Results process for the studio.
  • Produce Reports: Produce reports based on recommendations and monitoring indicators.
  • Communicate Effectively: Effectively communicate complex information to diverse audiences.
  • Oversee Operations Discipline: Oversee the Operations discipline, hiring, mentoring, and inspiring teams through personal example and enthusiasm.
Qualifications:
  • Leadership Experience: 10+ years' experience in game development leadership and operations.
  • Collaborative and Empathetic: Collaborative, empathetic self-starter who encourages and promotes diversity and inclusion.
  • Strategic Thinker: Strategic thinker with an exceptional ability to manage risk, conflict, and constantly changing priorities.
  • Communication and Data Analysis: Excel at communication, reporting, and data analysis.
  • Presentation Skills: Expertise in presenting high-impact plans and recommendations to executives.
  • Problem-Solving Skills: Demonstratable analytical and problem-solving skills; ability to decipher complex multivariate problems.


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