Outpatient Pharmacy Operations Supervisor
2 weeks ago
Under the guidance of the Outpatient Pharmacy Operations Manager or Outpatient Pharmacy Director, this role is accountable for overseeing all facets of pharmacy services at designated outpatient pharmacy locations. The position ensures adherence to Federal and State regulations, as well as compliance with organizational policies and procedures. Responsible for the daily management of assigned operational areas, this role provides leadership and direction to subordinate pharmacy staff, including Outpatient Pharmacy Supervisors, pharmacists, and support personnel.
Key Responsibilities:
- Support the Outpatient Pharmacy Operations Manager or Outpatient Pharmacy Director in the formulation and execution of strategic pharmacy initiatives.
- Provide oversight and guidance for pharmacy services, including medication distribution, clinical pharmacist activities, retail expansion, performance metrics, regulatory adherence, and staff development.
- Manage departmental personnel and operational practices to ensure compliance with applicable laws and regulations, as well as organizational policies.
- Collaborate with inpatient pharmacy management and medical departments to ensure continuity of care and compliance with relevant healthcare regulations.
- Oversee personnel management functions such as recruitment, training, performance evaluations, and staff scheduling. Ensure adherence to HR compliance standards and manage employee relations.
- Assist in the development of the departmental budget in collaboration with pharmacy leadership, ensuring financial performance targets are met.
- Engage in the design, implementation, and assessment of systems and processes aimed at enhancing service quality and cost efficiency.
- Address service complaints from members and healthcare professionals, ensuring effective resolution.
- Administer organizational policies and procedures on a daily basis.
- Perform duties of subordinate staff as needed and undertake additional responsibilities as required.
Experience
- N/A
- B.S. in Pharmacy or Pharm. D required.
- California Pharmacist License required.
- Demonstrated knowledge of contemporary outpatient pharmacy operations, including clinical, legal, and business aspects.
- Familiarity with Federal and State pharmacy regulations.
- Ability to gather and apply relevant information to patient care plans.
- Proven skills in pharmacy management, customer service, leadership, and supervision.
- Strong initiative, innovative thinking, and collaborative abilities.
- Excellent oral and written communication skills in English.
- Proficiency in various software applications and databases.
- Successful completion of a background check is required.
- Ability to work effectively in a Labor/Management Partnership environment.
- Pharm. D preferred.
- Experience or coursework in pharmacy business management or related fields preferred.
This position is primarily onsite and involves collaboration with various departments to ensure effective pharmacy operations.
Kaiser Permanente is committed to fostering a diverse and inclusive workforce. We welcome applicants from all backgrounds and experiences.
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