Healthcare Billing Coordinator

2 weeks ago

Atlanta, Georgia, United States Concentra Full time

Position Overview

Are you seeking a career that goes beyond the conventional? At Concentra, we provide opportunities that extend past patient care. As an integral member of our organization, you will contribute to our mission of delivering outstanding service to our employer clients and exceptional care to their employees. Our core values guide our journey forward – consistently striving to ensure welcoming, respectful, and proficient care.

The successful candidate will operate under general supervision, handling a range of moderately complex to intricate tasks associated with ensuring prompt and precise medical billing and resolving discrepancies. This encompasses electronic, paper, and invoice billing and rebilling activities. The role necessitates exceptional communication, customer service, and organizational abilities. All responsibilities must be executed in a timely and accurate manner, adhering to Concentra and Central Billing Office standards, policies, and procedures.

Key Responsibilities

Manage all billing processes, including state reports and transcriptions as mandated by state regulations. Handle client invoices with unique billing arrangements or agreements. Oversee transcription hold reports. Supervise claims indexing reports. Monitor Electronic Data Interchange billing reports. Assist clients with specific billing inquiries. Review claim hold reports and release charges when appropriate. Conduct thorough reviews of bills for accuracy, following all Central Business Office, market, and state guidelines.

This job description is not intended to encompass a comprehensive list of activities, duties, or responsibilities required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice.

Required Qualifications

Education Level:
High School Diploma or GED

Some college or specialized training in medical billing or equivalent relevant experience preferred.

Job-Related Experience:

Minimum of 2 years' experience in medical billing. Experience in a multi-location practice. Knowledge of CPT/ICD-9/HCPC coding.

Job-Related Skills/Competencies

Core competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative, and Flexibility. Ability to make informed decisions or solve problems using logic to identify key facts, explore alternatives, and propose effective solutions. Exceptional customer service skills and the ability to interact with individuals in a manner that demonstrates tact and professionalism. Capability to manage sensitive and confidential information (including HIPAA and PHI) in compliance with federal and state laws and company policies. Proficient computer skills. Knowledge and experience with Microsoft Word and Excel. Ability to operate a 10-key numerical pad by touch. Capacity to work under tight deadlines. Ability to prioritize and deliver results in a fast-paced environment. Strong customer service and communication skills, with the ability to engage with service areas, consultants, and clients. Excellent problem-solving abilities and the capacity to manage multiple tasks. Ability to work independently. Detail-oriented mindset. Willingness to assist colleagues. Strong verbal and written communication skills.

Additional Information

Employee Benefits:

401(k) Retirement Plan with Employer Match. Comprehensive Medical, Vision, Prescription, Telehealth, & Dental Plans. Life & Disability Insurance. Paid Time Off & Extended Illness Days Offered. Colleague Referral Bonus Program. Tuition Reimbursement. Commuter Benefits. Dependent Care Spending Account. Employee Discounts.

This position requires access to confidential and critical information, necessitating ongoing discretion and secure information management.

We are committed to ensuring that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.

Concentra is an Equal Opportunity Employer, including disability/veterans.

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