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Healthcare Billing Coordinator

2 months ago

Atlanta, Georgia, United States Concentra Full time

Position Overview

Are you seeking a fulfilling career that goes beyond traditional roles? At Concentra, we provide opportunities that extend past patient interactions. As an essential member of our organization, you will contribute to delivering outstanding service to our corporate clients while ensuring top-notch care for their employees. Our core values guide our mission – consistently striving to offer welcoming, respectful, and proficient care. Discover what sets Concentra apart.

The successful candidate will operate under general supervision, executing a range of moderately complex to intricate tasks aimed at guaranteeing prompt and precise medical billing and resolving discrepancies. This encompasses electronic, paper, and invoice billing as well as rebilling responsibilities. Exceptional communication, customer service, and organizational abilities are essential. All tasks must be completed in a timely and accurate manner, adhering to Concentra and Central Billing Office standards, policies, and procedures.

Key Responsibilities

  • Manages all billing processes, including state reports and transcriptions as mandated by regulations.
  • Handles client invoices with unique billing arrangements or agreements.
  • Oversees transcription hold reports.
  • Reviews claims indexing reports.
  • Analyzes Electronic Data Interchange billing reports.
  • Assists clients with specialized billing inquiries.
  • Monitors claim hold reports and releases charges when appropriate.
  • Conducts thorough reviews of bills for accuracy, adhering to all Central Business Office, market, and state guidelines.

This job description is not intended to encompass a comprehensive list of activities, duties, or responsibilities required of the employee in this role. Duties, responsibilities, and activities may change at any time with or without notice.

Required Qualifications

Education Level:
High School Diploma or GED

  • Some college education or specialized training in medical billing or equivalent relevant experience preferred.

Job-Related Experience:

  • A minimum of 2 years' experience in medical billing.
  • Experience in a multi-location practice.
  • Familiarity with CPT/ICD-9/HCPC coding.

Skills and Competencies

  • Core competencies include Service Mentality, Attention to Detail, Sense of Urgency, Initiative, and Flexibility.
  • Ability to make informed decisions or solve problems using logical reasoning to identify key facts, explore alternatives, and propose effective solutions.
  • Exceptional customer service skills and the ability to interact with individuals in a tactful and professional manner.
  • Proficient in handling sensitive and confidential information in compliance with federal and state laws and company policies.
  • Strong computer proficiency.
  • Experience with Microsoft Word and Excel.
  • Capability to operate a 10-key numerical pad by touch.
  • Ability to thrive under tight deadlines.
  • Skill in prioritizing tasks and delivering results in a fast-paced environment.
  • Excellent communication skills, both verbal and written.
  • Strong problem-solving abilities and capacity to manage multiple tasks.
  • Ability to work independently and with attention to detail.
  • Willingness to assist colleagues.

Additional Information

Employee Benefits:

  • 401(k) Retirement Plan with Employer Match.
  • Comprehensive Medical, Vision, Prescription, Telehealth, and Dental Plans.
  • Life and Disability Insurance.
  • Paid Time Off and Extended Illness Days.
  • Colleague Referral Bonus Program.
  • Tuition Reimbursement.
  • Commuter Benefits.
  • Dependent Care Spending Account.
  • Employee Discounts.

This position requires access to confidential and critical information, necessitating ongoing discretion and secure information management.

We are committed to providing reasonable accommodations for individuals with disabilities to participate in the job application or interview process, perform essential job functions, and receive other employment benefits and privileges. Please reach out to request accommodations.

Concentra is an Equal Opportunity Employer, including disability/veterans.