Digital Operations Manager for Global Initiatives
3 weeks ago
PagerDuty empowers teams of all kinds to drive business forward through its cutting-edge Operations Cloud.
We're seeking a seasoned Digital Operations Manager to join our diverse, customer-focused team. As a key member, you'll identify stakeholders, drive roadmaps and strategies, lead delivery, report status, and ensure quality standards.
This is an exciting opportunity to collaborate with various teams in different domains (IT, Security, Finance, etc.) and work effectively with engineers, engineering managers, product managers, customer service, marketing, and sales teams.
The ideal candidate has a strong technical background, excellent problem-solving skills, and is passionate about managing large-scale programs and projects.
As a Dutonian, you'll be required to visit our Lisbon office once a month, adjusting your working hours to accommodate some Pacific Time/West Coast hours to collaborate effectively with US-based teams. The expected hours for this role are 12pm-8pm GMT.
Key Responsibilities:- Develop IT program plans, milestones, and success criteria, resource allocation plans, and estimation to ensure predictable delivery
- Analyze complex data sets to identify patterns and relationships, providing practical solutions to real business problems
- Anticipate bottlenecks, manage escalations, and make informed trade-offs
- Identify unstructured problems and drive technical and operational improvements, business strategies, and technical solutions across teams
- Contribute technically by working with cross-functional teams to surface dependencies, risks, mitigation plans, and estimation refinement
- Collaborate closely with partners to drive iterative process improvements
- Leverage tools and processes to enhance productivity in support of the program
- Communicate successes, schedules, priorities, issues, and overall program health to all levels in the company
- Create, track, and drive critical path, flagging and managing risks, dependencies, and decisions that affect the program
- Ensure program alignment on present and future outcomes supporting the company's strategy
- Manage program financials related to capitalization and procurement processes
- Generate impactful automated reporting
- 6+ years of experience in Digital Program Management
- Experience running security & IT, data programs, business applications, or similar technical programs
- Ability to work primary hours of 12pm-8pm GMT
Preferred qualifications:
- Experience managing large-scale programs with a wide impact radius
- Confidence leading and influencing
- Experience with financial systems
About PagerDuty
PagerDuty is a global leader in digital operations management, revolutionizing how critical work gets done. Our Operations Cloud powers digital transformation, enabling customers to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust.
We're committed to creating a diverse environment and are an equal opportunity employer. We don't discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.
Prioritizing accessibility, we provide reasonable accommodations for qualified individuals with disabilities in our job application process.
-
San Francisco, California, United States Tools for Humanity Full timeAbout Tools for Humanity:We are a network of real humans built on privacy-preserving proof-of-human technology. Our mission is to empower everyone by connecting them through a globally inclusive financial network that enables the free flow of digital assets.The Strategy and Planning team supports our executive team in driving cross-functional efforts,...
-
Global Operations Specialist
2 weeks ago
San Jose, California, United States Western Digital Full timeJob Title: Global Rebate Operations AnalystAbout Western DigitalWe are a leading global data storage company with a strong commitment to innovation and customer satisfaction.At Western Digital, we believe that our employees are our greatest asset, and we strive to provide a collaborative and inclusive work environment that fosters growth and development.Job...
-
Global HR Operations Manager
2 weeks ago
San Jose, California, United States Western Digital Full timeAbout UsAt Western Digital, we thrive on the power and potential of diversity, believing that the fusion of various perspectives results in the best outcomes for our employees, company, customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect, and contribution.Job...
-
Global Digital Operations Expert
1 month ago
San Francisco, California, United States Pager Full timeUnlock Your Potential as a Global Digital Operations ExpertFoster Strong Relationships to Drive Customer Success with PagerDutyPagerDuty empowers teams of all kinds to do the critical work that moves business forward through our Operations Cloud.The Senior Principal Customer Success Manager is aligned at the customers' key stakeholder level, building and...
-
Digital Operations Executive
2 days ago
San Francisco, California, United States Pager Full time**Job Summary:**We are seeking a highly skilled sales professional to drive growth and expansion within our Enterprise Federal accounts as a Digital Operations Executive. In this role, you will be responsible for developing and executing strategies to increase sales revenue, identify new business opportunities, and build strong relationships with existing...
-
Global Payroll Director
54 minutes ago
San Jose, California, United States Western Digital Full timeWestern Digital is a global technology leader in data storage solutions. We are seeking an experienced Director of Global Payroll Services to lead our payroll operations across the Americas, APAC, and EMEA regions.Job DescriptionThe successful candidate will oversee and optimize our organization's payroll processes, ensuring compliance with Federal, State,...
-
Digital Media Strategist, Global Operations
1 month ago
San Francisco, California, United States GroupM Full timeWe are seeking a highly skilled Digital Media Strategist to join our team in Global Operations at GroupM. As an Associate Director, Paid Social, you will be responsible for overseeing all day-to-day Paid Social operations and serving as the primary point of contact for clients.Job DescriptionIn this role, you will provide strategic direction and leadership...
-
Digital Growth Strategist for Global Marketing
1 month ago
San Francisco, California, United States US Tech Solutions Full timeUS Tech Solutions, a global staff augmentation firm, is seeking an experienced Digital Growth Strategist to drive marketing initiatives globally.**Job Description:**We are looking for a seasoned marketer to manage our CRM program, including vendor relations, campaign optimization, and analysis of engagement and launches.This role involves improving the...
-
San Francisco, California, United States Contentful Full timeAbout the RoleWe are seeking a seasoned Global Product Marketing Strategist to join our team at Contentful. This is a unique opportunity to drive digital innovation and shape the future of content management.As a Global Product Marketing Strategist, you will be responsible for developing and executing go-to-market strategies across our product portfolio,...
-
Digital Project Manager
2 weeks ago
San Jose, California, United States Clear Digital, Inc. Full timeClear Digital, Inc. is a dynamic digital agency in Silicon Valley that delivers innovative solutions for various brands and organizations.We are seeking a seasoned Digital Project Manager with 2-3+ years of experience to lead our team in managing multiple projects simultaneously from initiation through launch and post-launch activities.About the RoleAs a...
-
Digital Marketing Operations Manager
4 weeks ago
San Francisco, California, United States Aquent Full timeAt Aquent, we're seeking a highly skilled Digital Marketing Operations Manager to support our Organizational Operations team. As a key member of our Marketing Operations department, you will play a critical role in maintaining and improving our marketing operations processes, documentation, and team initiatives.About the RoleThis 13-week assignment (with...
-
Global Digital Transformation Leader
3 weeks ago
San Francisco, California, United States AECOM Full timeUnlock your potential in a global digital transformation role at AECOM, where you'll drive innovation and growth across our Buildings and Places business line.AECOM is a world-leading infrastructure consulting firm, partnering with clients to solve complex challenges and build lasting legacies. As our Global Digital Transformation Leader, you'll play a...
-
Lead Digital Sales Strategist, Global Partnerships
24 hours ago
San Francisco, California, United States Reddit Full timeAbout RedditReddit is a community-driven platform that fosters open and authentic conversations on the internet. With over 100,000 active communities and approximately 82M+ daily active unique visitors, it's one of the largest sources of information online.The RoleWe're seeking a Senior Manager to lead a team within our Large Customer Sales org, focusing on...
-
Digital Marketing Strategist
2 days ago
San Francisco, California, United States Tbwa ChiatDay Inc Full timeAbout the RoleAirtable is the no-code platform that empowers people to accelerate their business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.Job SummaryWe are seeking a creative and innovative Digital Marketing Strategist - Global Campaigns Lead to spearhead the strategy,...
-
Digital Collections Manager
3 weeks ago
San Francisco, California, United States Digital Library Federation Full timeWe are seeking a Digital Collections Manager to join our team at the Digital Library Federation. As a key member of the Opioid Industry Documents Archive (OIDA) project, you will be responsible for managing large archives of documents and developing policies for born-digital documents.A competitive salary of $75,000-$95,000 per year is available for this...
-
Grants Manager
3 weeks ago
San Francisco, California, United States Global Fund for Women Full time**About Us:**Global Fund for Women is a leading global organization dedicated to advancing women's rights and gender justice. We envision a world where movements for gender justice have transformed power and privilege for a few into equity and equality for all.**Job Description:**We are seeking a skilled Manager of Institutional Partnerships to join our...
-
Digital Commerce Growth Strategist
4 weeks ago
San Francisco, California, United States Flywheel Digital Full timeGrow Your Career with Flywheel DigitalAbout UsFlywheel Digital's innovative suite of e-commerce solutions empowers leading brands to accelerate growth across all major digital marketplaces. Our cutting-edge technology provides near real-time performance measurement, enabling clients to optimize sales, share, and profit. With a global presence spanning the...
-
Digital Marketing Operations Manager
1 month ago
San Francisco, California, United States Pathstream Full timeWe are seeking an experienced Digital Marketing Operations Manager to drive user activation, onboarding, and engagement initiatives. This role will be equal parts analytical and creative. Your goal will be to provide the right information to the right people at the right time to help new users understand, appreciate, and progress through different features...
-
Global Digital Marketing Strategist
3 days ago
San Diego, California, United States INVIVOSCRIBE INC Full timeAbout UsInvivoscribe Inc. is a pioneering force in precision diagnostics, dedicated to improving lives with cutting-edge solutions.Company OverviewWe have been driving international standardization of testing and accelerating patient access to innovative cancer treatments for over 25 years. Headquartered in San Diego, California, we offer a comprehensive...
-
San Francisco, California, United States The Trade Desk Full timeAbout UsThe Trade Desk is revolutionizing the way global brands and their agencies advertise to audiences worldwide. Our innovative media buying platform enables brands to deliver a more insightful and relevant ad experience for consumers, setting a new standard for global reach, accuracy, and transparency.We take pride in the culture we've built, valuing...