Restaurant Operations Manager

4 weeks ago


Carmel, Indiana, United States HC-Resource Full time
Job Overview

HC-Resource is seeking an experienced and dynamic General Manager to lead our restaurant team to success.

Key Responsibilities
  • Recruit, select, and develop a high-performing team of store personnel who deliver exceptional customer service.
  • Maintain optimal inventory levels to minimize out-of-stocks and achieve inventory turns.
  • Implement industry-leading training programs to enhance employee skills and knowledge.
  • Manage employee relations by effectively communicating with staff and addressing individual needs.
  • Ensure store conditions meet or exceed company standards.
  • Analyze financial and accounting reports to inform business decisions.
  • Control expenses to meet or exceed company budget guidelines.
  • Post staff schedules within the company's timeline.
  • Complete recurring tasks on or before scheduled deadlines.
  • Maintain a professional image at all times.
  • Provide exceptional customer service.
  • Run efficient shifts.
  • Maintain a 95% or higher rating on government health inspections.
Requirements
  • Proven success in leading high-volume full-service restaurants.
  • Leadership qualities that motivate and develop a high-achieving team.
  • Exceptional customer service skills.
  • Ability to lead by example, set high standards, and delegate to and develop staff.
  • Create a safe, fun, and clean environment for employees and guests.
  • Meet expectations in sales, costs, quality, hospitality, cleanliness, etc.
  • Ensure the safety and security of employees, guests, and company assets.
  • Communicate openly, clearly, and effectively with a positive demeanor.


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