Operations Director

5 days ago


Carmel, Indiana, United States Genesis Global Group Full time
Job Overview

Genesis Global Group is seeking a highly skilled Operations Manager to drive efficiency, continuity, and fiscal performance across its portfolio of restaurants and hotels.

The ideal candidate will possess excellent leadership and customer service skills, with the ability to work collaboratively and independently within a matrix with business, customer service, and other professionals.

Key Responsibilities:

  • Present and report on operational challenges, collaborate on strategic discussions, and execute corporate policies and initiatives.
  • Harmonize operational processes, policies, and procedures between all hospitality locations, including SOPs, quality assurance, and standardization of operational metrics.
  • Direct site leads of all hospitality locations and guide decisions involving price structure and price negotiations.
  • Contribute to developing and implementing the marketing and sales strategy and collaborate with senior leadership in evaluating and implementing added services.

Requirements:

  • Bachelor's degree in Business, Finance, or Accounting preferred.
  • Experience in business development is a plus.
  • Strong interpersonal and presentation skills, good judgment, and ability to communicate with a diverse range of professionals.
  • Ability to recognize customer needs and collaborate with management to develop and implement needed services.

We offer a competitive compensation package, including medical, dental, and vision insurance, short- and long-term disability, life insurance, and a 401(k) plan.

Genesis Global Group is an equal opportunity employer.


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