Operations Director

3 weeks ago


Carmel, Indiana, United States CVS Health Full time

At CVS Health, we're committed to delivering exceptional healthcare experiences for our customers. As an Operations Manager, you'll play a vital role in driving store execution and performance, while building consumer loyalty through outstanding customer service.

The Operations Manager is a key member of the Store Management team, responsible for maintaining an engaged and productive store team through strong leadership and initiative. Your duties will include:

  • Overall store management, supervision, and policy implementation
  • Sales and inventory management
  • Employee staffing, training, and development
  • Financial management
  • Customer service leadership

As an Operations Manager, you'll have the opportunity to:

  • Lead others and work effectively with store crews
  • Supervise, assign, and direct activities of the store's crew
  • Effectively communicate information to store crew and supervisors in an open and timely manner
  • Support Store Manager with action plans for operational and service improvement

Requirements for this role include:

  • Deductive reasoning ability, advanced analytical skills, and computer skills
  • Advanced communication skills, leadership, supervision, and influencing skills
  • Ability to work a full-time flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred qualifications include experience as a retail manager or supervisor. A high school diploma or equivalent is required.

We offer a comprehensive benefits package, including medical, dental, and vision benefits, 401(k) retirement savings plan, and employee stock purchase plan. Eligible employees also receive fully-paid term life insurance, short-term and long-term disability benefits, and paid time off.


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