Restaurant Operations Manager

1 month ago


Carmel, Indiana, United States The Cake Bake Shop Full time
Job Overview

The Restaurant Operations Manager is a key member of our team, responsible for ensuring the day-to-day operational success of our location. This role oversees Team Member satisfaction, development, and training, while also maintaining unparalleled service standards and executing high-level culinary recipes and plating.

Key Responsibilities:

  • Partner with the General Manager and Assistant General Manager to uphold brand standards and maintain the appearance and upkeep of the location.
  • Develop and implement strategies to improve Team Member satisfaction, development, and retention.
  • Collaborate with the Chef Team to execute company initiatives and rollouts.
  • Focus on creating magical and one-of-a-kind experiences for our guests, either directly or through our Team Members.
  • Develop a strong attention to detail in all aspects of the business and day-to-day operations.

Requirements:

  • High School Diploma or Equivalent.
  • Minimum of 2 years of previous restaurant management or similar management experience.
  • Excellent oral and written communication skills combined with outstanding leadership, interpersonal, and conflict resolution skills.
  • Ability to work 45+ hours per week and have open availability on Weekdays, Week Nights, Weekends, and Holidays.
  • Must be physically able to stand, bend, or stoop and lift up to 50 pounds.
  • Must be Servsafe certified.
  • Must be proficient in Food and Alcohol Safety.

Perks:

Paid Time Off
Flex Days
Sick Days
Bereavement Leave
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
STD/LTD/Hospital Indemnity/Cancer Insurance
401K Plan
Manager Meals
Discounts on Retail, Desserts, and F&B



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