Guest Service Ambassador

2 months ago


Rochester, Minnesota, United States StaybridgeEVEN Rochester Full time
Unlock a Fulfilling Career in Hospitality

We are seeking a dedicated and enthusiastic Guest Service Representative to join our team at Staybridge Suites Mayo Clinic area in Rochester, MN. As a key member of our hospitality team, you will play a vital role in ensuring our guests' satisfaction and providing exceptional customer service.

Why You'll Thrive in This Role
  • Meaningful Interactions: Engage with a diverse group of people each day, making a positive impact on their experiences.
  • Opportunities for Growth: Develop your skills and expertise in a dynamic and supportive work environment.
  • Competitive Compensation: Enjoy a competitive pay package, including benefits such as health insurance, 401(k), and vacation time.
About Our Hotel

Staybridge Suites Mayo Clinic area is a welcoming home away from home, offering upscale residential-style suites with contemporary charm. Our hotel is conveniently located near St. Mary's Hospital, restaurants, bars, coffee shops, and a fresh market.

Key Responsibilities
  • Guest Welcome and Check-in/Check-out: Provide a warm and efficient welcome to our guests, ensuring a seamless experience.
  • Task Management: Assist with various tasks, including auditing guest accounts, handling laundry, and maintaining a clean front desk area.
  • Customer Service: Uphold hospitality standards, providing exceptional service and ensuring guest satisfaction.
Requirements
  • Excellent Communication Skills: Possess fantastic verbal and written communication skills.
  • Adaptability: Demonstrate a positive attitude and exceptional customer service skills.
  • Computer Skills: Have basic computer skills, with the ability to learn and adapt to new systems.

We are committed to recognizing and valuing our employees' contributions. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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