Customer Service Ambassador

3 days ago


Rochester, Minnesota, United States OCI Hospitality Full time

About Us:

OCI Hospitality is a company that values its team members and guests. We strive to enrich the lives of others through hospitality, and we believe that every position plays a vital role in achieving this goal.


About the Role:

The Guest Service Representative is the first point of contact for our guests, setting the tone for their entire stay. This role requires a positive disposition, excellent communication skills, and the ability to work well under pressure.


Key Responsibilities:

  • Provide exceptional customer service to guests, responding to their needs and resolving any issues that may arise.
  • Manage the front desk, handling check-ins, check-outs, and room assignments.
  • Answer phone calls, respond to emails, and communicate with guests in a professional and friendly manner.
  • Work collaboratively with the maintenance and housekeeping teams to ensure that guest rooms are clean and well-maintained.
  • Process payments, handle billing, and ensure that all financial transactions are accurate and up-to-date.
  • Ensure the safety and security of our guests and staff, actively monitoring the hotel's surroundings and reporting any incidents or concerns.


About You:

We are looking for a Guest Service Representative who is adaptable, flexible, and able to work well in a fast-paced environment. You should be able to multitask, prioritize tasks, and maintain a positive attitude even in challenging situations.


What We Offer:

As a Guest Service Representative with OCI Hospitality, you will be part of a team that is committed to providing exceptional customer service and creating a welcoming environment for our guests. We offer a competitive salary, opportunities for career growth and development, and a fun and supportive work environment.


  • Security Ambassador

    1 month ago


    Rochester, Minnesota, United States Innova Solutions Full time

    Security Ambassador/Front Desk PositionA Client of Innova Solutions is seeking a highly professional Security Ambassador/Front Desk to join their team.Job Type: Full-timeDuration: 12 monthsLocation: Rochester, MNAs a Security Ambassador/Front Desk, you will be responsible for:Demonstrating exceptional professionalism and customer service skills.Providing a...


  • Rochester, Minnesota, United States State Farm Insurance Full time

    Customer Service Representative RoleAt State Farm Insurance, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Assist customers with inquiries,...


  • Rochester, Minnesota, United States Hy-Vee Full time

    Job Title: GreeterAt Hy-Vee, we strive to provide exceptional customer service, and our Greeters play a vital role in achieving this goal. As a Greeter, you will be the first point of contact for our customers, setting the tone for their shopping experience.Key Responsibilities:Provide a warm and welcoming smile to every customer who enters the store.Readily...


  • Rochester, Minnesota, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier & Front End Services associate at Walmart. As a key member of our store team, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent...


  • Rochester, Minnesota, United States Hy-Vee Full time

    Job Title: GreeterAt Hy-Vee, we're committed to providing exceptional customer service. As a Greeter, you'll play a vital role in creating a warm and welcoming atmosphere for our customers.Key Responsibilities:Provide prompt, efficient, and friendly customer service by exhibiting caring, concern, and patience in all interactions.Smile and greet customers in...


  • Rochester, Minnesota, United States ASM Global Full time

    At ASM Global, we are seeking a highly skilled and charismatic Event Host and Venue Ambassador to join our team at the Mayo Civic Center in Rochester, MN. This is a seasonal and non-guaranteed position that requires flexibility, including weekends, holidays, and evenings.Job OverviewThe Event Host and Venue Ambassador will be responsible for providing...


  • Rochester, Minnesota, United States TPI Hospitality Full time

    Job SummaryWe are seeking a professional and positive Front Desk Associate to join our team at Homewood Suites by Hilton, Rochester, MN. As a key member of our hospitality team, you will be responsible for providing exceptional guest service and ensuring a warm and welcoming experience for our guests.Key ResponsibilitiesProvide prompt and courteous service...


  • Rochester, Minnesota, United States TPI Hospitality Full time

    Join Our Team as a Guest Service RepresentativeTPI Hospitality, a leading hospitality company in Minnesota, is seeking a detail-oriented and service-oriented Guest Service Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional guest experiences and ensuring that every guest feels welcome and...


  • Rochester, Minnesota, United States OCI Hospitality Full time

    About Us:OCI Hospitality is a hospitality company that operates hotels with a focus on enriching the lives of others through hospitality. Our team members are friendly, flexible, hardworking, and helpful. We believe that every position plays a crucial role in enriching the lives of our team members, guests, owners, and investors, as well as the communities...


  • Rochester, Minnesota, United States OCI Hospitality Full time

    About UsOCI Hospitality is a hospitality company that operates hotels with a focus on enriching the lives of others through hospitality. Our team members are friendly, flexible, hardworking, and helpful, and we believe that every position plays a crucial role in enriching the lives of our team members, guests, owners, and investors, as well as the...


  • Rochester, Minnesota, United States OCI Hospitality Full time

    About UsOCI Hospitality is a hospitality company that operates hotels with a focus on enriching the lives of others through hospitality. Our team members are friendly, flexible, hardworking, and helpful, and we believe that every position plays a crucial role in enriching the lives of our team members, guests, owners, and investors, as well as the...


  • Rochester, Minnesota, United States Pandora Full time

    About the Role:The Seasonal Sales Associate will be the ultimate Pandora brand ambassador, delivering a world-class experience and surpassing sales goals. This role requires a genuine passion for our brand and a desire to inspire customers to style their jewelry.Key Responsibilities:Build a genuine connection with customers to exceed individual and store...


  • Rochester, Minnesota, United States Mister Car Wash Full time

    At Mister Car Wash, we're looking for a talented individual to join our team as a Guest Service Specialist. This role offers a unique opportunity to work in a fast-paced environment, build trusting relationships with customers, and create memorable experiences.As a Guest Service Specialist, you will be responsible for:Working with an amazing team in a fun...


  • Rochester, Minnesota, United States OCI Hospitality Full time

    h3About the Role:/h3pAs a Guest Services Representative, you will be the first point of contact for our guests, setting the tone for their entire stay. You will be responsible for checking guests in and out, answering phone calls, and fulfilling guest requests. You will also be the go-to person for guests, providing them with information and assistance as...


  • Rochester, Minnesota, United States StaybridgeEVEN Rochester Full time

    Unlock a Fulfilling Career in HospitalityWe are seeking a dedicated and enthusiastic Guest Service Representative to join our team at Staybridge Suites Mayo Clinic area in Rochester, MN. As a key member of our hospitality team, you will play a vital role in ensuring our guests' satisfaction and providing exceptional customer service.Why You'll Thrive in This...


  • Rochester, Minnesota, United States StaybridgeEVEN Rochester Full time

    Welcome to Staybridge Suites Mayo Clinic Area in Rochester, MN, where we're dedicated to providing exceptional guest experiences. As a Guest Service Representative, you'll be the face of our hotel, ensuring that every guest feels welcome and valued. Your day will be filled with welcoming guests, efficiently managing check-ins and check-outs, and assisting...


  • Rochester, Minnesota, United States Johnstone Supply Full time

    Customer Service and Sales AssociateWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Sales Associate at Johnstone Supply in Rochester, MN.About the RoleThis is an exciting opportunity to work in a fast-paced retail environment, providing exceptional customer service and sales support to our...


  • Rochester, Minnesota, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering product questions, and making recommendations to drive sales.Key ResponsibilitiesProvide outstanding customer...


  • Rochester, Minnesota, United States Hy-Vee Full time

    Customer Service Clerk at Hy-VeeWe are seeking a skilled Customer Service Clerk to join our team at Hy-Vee. As a key member of our retail team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Weigh and process postal packages, mail, and other itemsProcess Western Union orders and sell money...


  • Rochester, Minnesota, United States Total Tool Supply, Inc. Full time

    {"h1": "Customer Service Representative at Total Tool Supply, Inc.", "p": "We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Total Tool Supply, Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service to internal and external...