Customer Service Ambassador

3 weeks ago


Rochester, Minnesota, United States OCI Hospitality Full time

About Us:

OCI Hospitality is a company that values its team members and guests. We strive to enrich the lives of others through hospitality, and we believe that every position plays a vital role in achieving this goal.


About the Role:

The Guest Service Representative is the first point of contact for our guests, setting the tone for their entire stay. This role requires a positive disposition, excellent communication skills, and the ability to work well under pressure.


Key Responsibilities:

  • Provide exceptional customer service to guests, responding to their needs and resolving any issues that may arise.
  • Manage the front desk, handling check-ins, check-outs, and room assignments.
  • Answer phone calls, respond to emails, and communicate with guests in a professional and friendly manner.
  • Work collaboratively with the maintenance and housekeeping teams to ensure that guest rooms are clean and well-maintained.
  • Process payments, handle billing, and ensure that all financial transactions are accurate and up-to-date.
  • Ensure the safety and security of our guests and staff, actively monitoring the hotel's surroundings and reporting any incidents or concerns.


About You:

We are looking for a Guest Service Representative who is adaptable, flexible, and able to work well in a fast-paced environment. You should be able to multitask, prioritize tasks, and maintain a positive attitude even in challenging situations.


What We Offer:

As a Guest Service Representative with OCI Hospitality, you will be part of a team that is committed to providing exceptional customer service and creating a welcoming environment for our guests. We offer a competitive salary, opportunities for career growth and development, and a fun and supportive work environment.



  • Rochester, Minnesota, United States State Farm Insurance Full time

    Customer Service Representative RoleAt State Farm Insurance, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Assist customers with inquiries,...


  • Rochester, Minnesota, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier & Front End Services associate at Walmart. As a key member of our store team, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent...


  • Rochester, Minnesota, United States TPI Hospitality Full time

    Job SummaryWe are seeking a professional and positive Front Desk Associate to join our team at Homewood Suites by Hilton, Rochester, MN. As a key member of our hospitality team, you will be responsible for providing exceptional guest service and ensuring a warm and welcoming experience for our guests.Key ResponsibilitiesProvide prompt and courteous service...


  • Rochester, Minnesota, United States ASM Global Full time

    At ASM Global, we are seeking a highly skilled and charismatic Event Host and Venue Ambassador to join our team at the Mayo Civic Center in Rochester, MN. This is a seasonal and non-guaranteed position that requires flexibility, including weekends, holidays, and evenings.Job OverviewThe Event Host and Venue Ambassador will be responsible for providing...


  • Rochester, Minnesota, United States OCI Hospitality Full time

    About Us:OCI Hospitality is a hospitality company that operates hotels with a focus on enriching the lives of others through hospitality. Our team members are friendly, flexible, hardworking, and helpful. We believe that every position plays a crucial role in enriching the lives of our team members, guests, owners, and investors, as well as the communities...


  • Rochester, Minnesota, United States Abercrombie and Fitch Stores Full time

    Job OverviewAmbassadors of style and customer service, our sales floor team members are responsible for creating an exceptional shopping experience for our customers. We're seeking highly motivated and fashion-forward individuals who are passionate about delivering exceptional customer service and promoting our Abercrombie & Fitch brand.Key...


  • Rochester, Minnesota, United States OCI Hospitality Full time

    About UsOCI Hospitality is a hospitality company that operates hotels with a focus on enriching the lives of others through hospitality. Our team members are friendly, flexible, hardworking, and helpful, and we believe that every position plays a crucial role in enriching the lives of our team members, guests, owners, and investors, as well as the...


  • Rochester, Minnesota, United States Pandora Full time

    About the Role:The Seasonal Sales Associate will be the ultimate Pandora brand ambassador, delivering a world-class experience and surpassing sales goals. This role requires a genuine passion for our brand and a desire to inspire customers to style their jewelry.Key Responsibilities:Build a genuine connection with customers to exceed individual and store...


  • Rochester, Minnesota, United States Mister Car Wash Full time

    At Mister Car Wash, we're looking for a talented individual to join our team as a Guest Service Specialist. This role offers a unique opportunity to work in a fast-paced environment, build trusting relationships with customers, and create memorable experiences.As a Guest Service Specialist, you will be responsible for:Working with an amazing team in a fun...


  • Rochester, Minnesota, United States OCI Hospitality Full time

    h3About the Role:/h3pAs a Guest Services Representative, you will be the first point of contact for our guests, setting the tone for their entire stay. You will be responsible for checking guests in and out, answering phone calls, and fulfilling guest requests. You will also be the go-to person for guests, providing them with information and assistance as...


  • Rochester, Minnesota, United States Domino's Pizza LLC Full time

    About the JobWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our customers, answering phone calls, and responding to customer inquiries. Our ideal candidate is a team player with excellent communication...


  • Rochester, Minnesota, United States Walgreens Full time

    As a Customer Service Associate at Walgreens, you will provide exceptional customer service and create a positive shopping experience. Key responsibilities include:Customer Service: Model and deliver a distinctive and delightful customer experience; provide customers with courteous, fair, friendly, and efficient checkout service.Product Knowledge: Recommend...


  • Rochester, Minnesota, United States Total Tool Supply, Inc. Full time

    Customer Service RepresentativeAre you passionate about providing exceptional customer service and sales support? Do you have a strong desire to grow your career in the tool industry? We're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Total Tool Supply, Inc.Key Responsibilities:Provide...


  • Rochester, Minnesota, United States Molly Maid Full time

    Job Summary Molly Maid is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their satisfaction with our cleaning services. Key Responsibilities Receive and respond to customer inquiries in a professional and...


  • Rochester, Minnesota, United States FASTSIGNS #221601 Full time

    Job SummaryAs a Customer Service Representative at FASTSIGNS #221601, you will be the primary point of contact for current and prospective customers. Your role will involve working with customers through various channels, including email, phone, in-person, and at their place of business. Your goal will be to build long-lasting relationships by converting...


  • Rochester, Minnesota, United States Addman Engineering Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Addman Engineering. In this role, you will be responsible for providing exceptional customer service and support to our clients. Your primary focus will be on processing customer orders efficiently and accurately, while also providing prompt and professional...


  • Rochester, Minnesota, United States Holiday Station Stores - Workday Full time

    Customer Service Representative Job DescriptionWe are seeking a Customer Service Representative to join our team at Holiday Station Stores - Workday. As a Customer Service Representative, you will be responsible for providing excellent customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Rochester, Minnesota, United States Taco Bell Full time

    Key Responsibilities:Taco Bell is seeking a Customer Service Representative to provide excellent service to our customers. As a key member of our team, you will be responsible for ensuring customer satisfaction by providing quick, efficient service and quality products. You will also be responsible for maintaining knowledge and operation of all equipment,...


  • Rochester, Minnesota, United States Cub Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Cub. As a Customer Service Representative, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.Key...


  • Rochester, Minnesota, United States Goodwill Industries-Easter Seals Full time

    About the Role:This position is responsible for delivering exceptional customer service and creating a welcoming atmosphere in our retail store. As a Customer Service Associate, you will be the face of our organization, ensuring that every customer has a positive experience.Key Responsibilities:Provide high-level customer service, ensuring all customers...