Customer Service Ambassador
1 month ago
We are seeking a professional and positive Front Desk Associate to join our team at Homewood Suites by Hilton, Rochester, MN. As a key member of our hospitality team, you will be responsible for providing exceptional guest service and ensuring a warm and welcoming experience for our guests.
Key Responsibilities
- Provide prompt and courteous service to guests, responding to their needs and resolving any issues in a timely and professional manner.
- Manage the front desk operations, including checking guests in and out, handling room assignments, and processing payments.
- Work collaboratively with other team members to ensure seamless service delivery and maintain a clean and organized front desk area.
Requirements
- Previous experience in a customer-facing role, preferably in the hospitality industry.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
- Ability to work a variety of shifts, including evenings and weekends, as needed.
What We Offer
- A competitive hourly rate of $15.50-$17.00 per hour.
- A fun and dynamic work environment with opportunities for professional growth and development.
- A comprehensive benefits package, including medical, dental, and vision coverage.
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Customer Service Ambassador
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