Lead Product Strategist

2 weeks ago

Pleasanton, California, United States Randalls Full time

About Randalls

Randalls is a prominent player in the retail sector, dedicated to enhancing the shopping experience through innovation and a strong commitment to community values. Our mission revolves around connecting people through quality food offerings and promoting overall well-being.

As one of the leading grocery and pharmacy retailers, Randalls operates numerous stores across various locations, supported by an extensive network of distribution centers and manufacturing facilities.

We are seeking a Senior Product Manager to spearhead our omnichannel List product, alongside associated Planning features and functionalities.

Position Overview

The Senior Product Manager will play a pivotal role in redefining the grocery shopping experience by leveraging digital advancements. The Product Management team is tasked with utilizing technology to create superior omnichannel customer interactions and optimize investment returns.

This role will focus on driving the digital product vision, strategy, and roadmap aimed at enhancing shopping list functionalities and trip planning tools, thereby improving customer engagement and satisfaction. A thorough understanding of consumer challenges and unmet needs in the shopping planning journey will be developed through data analysis, customer insights, and comprehensive research.

Key Responsibilities:

  • Advocate for the needs of customers and stakeholders throughout the agile development lifecycle, ensuring project goals are met effectively.
  • Analyze product performance and customer data to identify optimization opportunities and communicate insights to senior leadership.
  • Collaborate with various internal and external sources to define product concepts, respond to customer needs, and stay informed on market trends.
  • Utilize AI/ML technologies to develop intelligent list-building features that adapt to customer preferences and automate list creation.
  • Coordinate cross-functional teams during the product development process, ensuring successful delivery of the product roadmap.
  • Anticipate project impacts and collaborate with internal teams to facilitate the introduction of new features.
  • Identify research needs and propose activities to enhance user experience, partnering with teams to test designs and ensure they meet customer expectations.
  • Influence and collaborate with stakeholders, securing necessary approvals for product solutions.
  • Communicate product benefits to customers and stakeholders, providing training for ongoing feature management.
  • Develop business cases that outline the advantages of product features, effectively presenting new concepts.

Qualifications:

  • Bachelor's degree required.
  • 7+ years of experience in product management within eCommerce, retail technology, or related fields.
  • Strong passion for product development and problem-solving.
  • Data-driven mindset with excellent prioritization and negotiation skills.
  • Proven ability to manage stakeholders and align teams around a unified product vision.
  • Experience leading the product lifecycle from strategy to execution for digital customer-facing capabilities.
  • Technical proficiency in translating user needs into actionable requirements.
  • Experience with usability and customer-facing design is a plus.
  • Familiarity with A/B testing and experimentation methodologies is advantageous.

Commitment to Diversity:

Randalls values diversity and inclusivity in the workplace, recognizing that a diverse workforce enhances teamwork and innovation. We believe that successful relationships with our customers and communities stem from the varied perspectives of our employees.

Equal Opportunity Employer:

Randalls is an Equal Opportunity Employer and does not discriminate based on race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or any other legally protected status.

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