Administrative Support Specialist
5 days ago
Job Title: Administrative Support Specialist
About the JobWe are seeking an experienced Administrative Support Specialist to join our team at TeleSolv Consulting. This role will provide administrative support to our clients, including greeting and checking-in applicants, verifying identities, and maintaining written information on program requirements.
Responsibilities- Greet and check-in applicants in a timely manner to prevent back-ups of customers awaiting assistance.
- Verify applicant identity and confirm required documents for transactions.
- Maintain up-to-date written information on program requirements and enrollment process.
- Notify Government inspection staff of any adverse information affecting applicant applications.
- Access government databases to check applicant-supplied information.
- Provide performance reports and compile data for daily performance reports.
- Schedule interview appointments in Trusted Traveler Programs Internal.
- Assist public with creating accounts, submitting online applications, and activating membership cards.
- U.S. Citizen with active Tier 4 Security Clearance or ability to obtain one.
- High school diploma or General Equivalency Diploma from accredited institution.
- Two years of general administrative experience with customer interface.
- Two years of experience with Microsoft Office products (Word, PPT, Excel, Access, Outlook, Visio).
- Able to disclose COVID-19 vaccination status and follow contract/department's guidance.
TeleSolv Consulting is committed to providing quality services to our clients. We offer competitive compensation, training, advancement opportunities, and excellent benefits including medical, dental, vision, life insurance, disability insurance, employee assistance program, and matching 401(k) plan.
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