Back End Operations Supervisor
2 weeks ago
As a leading regional retail company, Forman Mills is dedicated to attracting top talent to fuel our ongoing success. If you are committed to excellence and focused on enhancing customer value, Forman Mills offers a pathway to significant career advancement.
Position: Back End Operations Supervisor
The Back End Operations Supervisor, reporting directly to the Store Manager/Assistant Store Manager, is accountable for overseeing all facets of merchandise receiving and processing. This includes ensuring that both Floor Ready and Non-Floor Ready products are prepared for the sales floor, maintaining a clean and organized backroom, and adhering to detailed operational standards. Responsibilities encompass various backroom functions such as receiving, processing, EAS tagging, size nubbing, and tracking individual productivity and overall backroom efficiency metrics for the store manager. Collaborating with the Manager on duty and all department team members is essential to achieve a unified goal of Door to Floor (DTF) within 24 hours, while ensuring an exceptional shopping experience for our customers. The Back End Operations Supervisor is responsible for maintaining adequate staffing levels in the backroom and working closely with administrative personnel to address any staffing needs or deficiencies. This role requires strict adherence to company policies and procedures, with a focus on enhancing store DTF efficiencies and implementing shrink control measures in line with Forman Mills EAS protocols and guidelines.
Key Responsibilities:
• Availability to work varied hours/days, including nights, weekends, and holidays to meet business demands.
• Effective communication skills to relay Forman Mills policies, training materials, and directives to customers and team members.
• Proficiency in basic math functions to operate the register, handle transactions, and manage inventory.
• Physical capability to lift up to 40 lbs., and occasionally up to 70 lbs., with the fitness level to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, and repetitive lifting, with or without reasonable accommodation.
Benefits:
• On-the-job Training
• Employee Assistance Program
• 401 (K) Plan with employer match
• Opportunities for Advancement
• Generous Employee Discount
• Competitive Starting Salary
• Health, Dental, and Vision Insurance
• Short Term and Long-Term Disability Insurance
• Life and AD&D Insurance
• Paid Vacation and Sick Leave
• Holiday Pay
• Community Involvement Opportunities
Additional Information:
- Job Family: Store
- Pay Type: Hourly
- Required Education: High School
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