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Night Operations Supervisor

2 months ago

Lansing, Michigan, United States Meijer Full time

Night Operations Supervisor

As a vital part of our team, the Night Operations Supervisor plays a crucial role in ensuring smooth operations during the late hours. This position is essential for managing the team and maintaining high standards of service and productivity.

Key Responsibilities:

  • Oversee daily operations, ensuring compliance with corporate policies and procedures.
  • Lead and mentor team leaders and staff, fostering a culture of excellence and accountability.
  • Develop strategies to enhance customer satisfaction and drive sales performance.
  • Manage staffing levels effectively, forecasting needs and implementing recruitment strategies.
  • Review and analyze sales data, making informed decisions to optimize performance.
  • Conduct regular training sessions to ensure all team members are equipped with the necessary skills and knowledge.
  • Address customer feedback promptly, ensuring that service standards are consistently met.
  • Promote a safe and productive work environment, adhering to all safety protocols.

Qualifications:

  • Bachelor's degree or equivalent experience in a related field.
  • 6-10 years of relevant experience in a supervisory role.
  • Strong communication skills with the ability to provide clear direction.
  • Proven conflict resolution skills and the ability to manage multiple priorities.
  • Analytical mindset with experience in financial and statistical analysis.
  • Commitment to fostering a safe workplace culture.

Join us in delivering exceptional service and leading our team to success during the night shift.