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Supervisor - Security Field Operations

2 months ago

Lansing MI, United States TEKsystems Careers Full time

The Infrastructure Supervisor manages and monitors all installed systems and infrastructure. The Infrastructure Supervisor installs, configures, tests, and maintains operating systems, application software, and system management tools. The Infrastructure Supervisor proactively ensures the highest levels of systems and infrastructure availability, while maintaining security, backup, and redundancy strategies. The Infrastructure Supervisor writes and maintains custom scripts to increase system efficiency/automation and lower human intervention time on tasks. The Infrastructure Supervisor provides third tier/second escalation support and coordinates work activities within the Infrastructure Team, including scheduling upgrades and maintenance activities. The Infrastructure Supervisor also manages the availability, integrity, and overall operation of applications and the related infrastructure across several business units and IT products ensuring continuity and achieving a high level of performance and availability.
Manages the Infrastructure Team by training and coaching, communicating job expectations, and evaluating their performance
• Oversees the execution, enforcement, and monitoring of systems ensuring that proper application and endpoint monitoring is in place to alert on any support issues
• Derives future operations and infrastructure requirements from the analysis of system data (system logs, performance metrics, performance counters) to drive performance improvement and support the end user with highly available systems
• Participates in the evaluation, testing, and recommendation of new software and computer hardware configurations being evaluated
• Manages the configuration and operation of client-based computer operating systems
• Manages Microsoft Azure and Microsoft 365 product deployment, license management, user management, user security requirements, and infrastructure requirements
Bachelor's degree in Information Technology or a related field. 15years or more of related work experience in infrastructure management and maintenance
• Experience with VMware, Microsoft 365, Azure, and SCCM
• Networking experience with routing and switching
• Essential understanding of cyber security and organizational security needs
• Experience with Veeam, WhatsUp Gold Monitoring, Microsoft Defender preferred
• We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.