Front Desk Representative
4 days ago
We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at The Beatrice Hotel in Providence, RI. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming experience from check-in to check-out.
Key Responsibilities- Register guests into the hotel in a prompt and courteous manner, following established protocols and up-selling techniques to maximize room rates.
- Prepare for group check-in and out, and VIP arrivals, staying informed of events and functions in the hotel during the shift.
- Check guests out of the hotel, process customer payments according to established policies and procedures.
- Respond to guest requests promptly, promote hotel services, facilities, and outlets, and provide guests with information to increase satisfaction.
- Resolve minor guest complaints to the satisfaction of the customer, and inform the supervisor of major problems, complaints, disturbances, or unhappy guests.
- High School diploma or equivalent and some customer service experience preferred.
- Strong computer skills and some financial knowledge required.
- Previous hotel experience preferred.
The Front Desk Agent will work in a fast-paced environment, often under pressure to meet deadlines and provide excellent customer service. The ability to work well in stressful situations, think critically, and prioritize tasks is essential.
The successful candidate will be able to convey information and ideas clearly, both orally and in writing, and work effectively in a team environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Front Desk Representative
3 weeks ago
Providence, Rhode Island, United States Graduate Providence Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Graduate Providence. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience during their stay.Key ResponsibilitiesGuest Service: Provide...
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Front Desk Representative
4 days ago
Providence, Rhode Island, United States Highgate Hotels Full timeJob Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Graduate Providence, a landmark hotel in the heart of downtown Providence, Rhode Island.Job Summary:The Front Desk Agent is responsible for providing exceptional service to all guests during check-in, throughout their stay, and at checkout,...
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Front Desk Representative
1 week ago
Providence, Rhode Island, United States Highgate Hotels Full timeJob Title: Front Desk AgentHighgate Hotels is seeking a skilled and friendly Front Desk Agent to join our team at the Graduate Providence hotel in Providence, Rhode Island.Job Summary:The Front Desk Agent is responsible for providing exceptional customer service to guests, ensuring a seamless and enjoyable experience during their stay. This role requires a...
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Front Desk Representative
4 weeks ago
Providence, Rhode Island, United States Omni Hotels Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Omni Hotels. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesGuest Check-In/Check-Out: Process guest arrivals and departures, ensuring accurate...
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Front Desk Representative
3 weeks ago
Providence, Rhode Island, United States Graduate Providence Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Graduate Providence. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience during their stay.Key ResponsibilitiesGuest Service: Provide attentive,...
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Front Desk Representative
4 weeks ago
Providence, Rhode Island, United States Omni Hotels Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Omni Hotels. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience from check-in to check-out.Key ResponsibilitiesGuest Check-in/Check-out: Process guest arrivals and...
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Front Desk Representative
2 weeks ago
Providence, Rhode Island, United States Omni Hotels Full time{"Job Title": "Front Desk Agent", "Job Summary": "We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Omni Hotels & Resorts. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience from check-in to check-out.Responsibilities:* Greet and...
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Front Desk Representative
7 days ago
Providence, Rhode Island, United States Omni Hotels Full timeJob Title: Front Desk AgentAt Omni Hotels & Resorts, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.Responsibilities:Guest Check-In/Check-Out: Process guest arrivals...
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Front Desk Representative
4 weeks ago
Providence, Rhode Island, United States Omni Hotels Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Omni Hotels. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience from check-in to check-out.Key ResponsibilitiesGuest Check-in/Check-out: Process guest arrivals and...
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Front Desk Representative
3 weeks ago
Providence, Rhode Island, United States Omni Hotels Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Omni Hotels. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience from check-in to check-out.Key ResponsibilitiesGuest Check-in/Check-out: Process guest arrivals and...
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Front Desk Coordinator
2 weeks ago
Providence, Rhode Island, United States University Orthopedics Full timeJob Title: Front Desk ReceptionistAt University Orthopedics, we are seeking a highly skilled and detail-oriented Front Desk Receptionist to join our team.Job Summary:The Front Desk Receptionist will be responsible for providing exceptional patient service, managing front desk operations, and ensuring a smooth patient experience.Key Responsibilities:Process...
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Front Desk Supervisor
5 days ago
Providence, Rhode Island, United States Marriott International Inc Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Aloft Providence Downtown. As a key member of our hotel operations, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless guest experience.Key ResponsibilitiesManage front desk operations,...
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Front Desk Associate
2 weeks ago
Providence, Rhode Island, United States DelMonte Hotel Group Full timeFront Desk Clerk Job DescriptionWe are seeking a highly motivated and organized Front Desk Clerk to join our team at DelMonte Hotel Group. As a Front Desk Clerk, you will be responsible for providing exceptional guest service and ensuring a smooth and efficient check-in and check-out process.Key Responsibilities:Greet and register guests, assigning rooms and...
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Front Desk Representative
6 hours ago
Providence, Rhode Island, United States StepStone Hospitality Inc. Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Front Desk Agent to join our team at StepStone Hospitality Inc.Key Responsibilities:Register and assign rooms to guests in a timely and efficient manner.Issue room keys and provide instructions to guests or staff members.Sort and track incoming mail and messages, and transmit and receive messages...
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Front Desk Supervisor
1 week ago
Providence, Rhode Island, United States Marriott Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Aloft Providence Downtown. As a key member of our hotel operations team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless guest experience.Key ResponsibilitiesManage front desk...
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Front Desk Associate
2 weeks ago
Providence, Rhode Island, United States DelMonte Hotel Group Full timeDelMonte Hotel Group: Front Desk Clerk OpportunityWe are seeking a highly motivated and organized Front Desk Clerk to join our team at DelMonte Hotel Group. As a Front Desk Clerk, you will play a key role in ensuring a great guest and colleague experience.Key Responsibilities:Greet and register guests, assigning rooms and providing exceptional customer...
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Front Desk Associate
3 weeks ago
Providence, Rhode Island, United States DelMonte Hotel Group Full timeJob SummaryWe are seeking a highly motivated and customer-focused Front Desk Clerk to join our team at DelMonte Hotel Group. As a Front Desk Clerk, you will play a key role in ensuring a great guest and colleague experience.Key ResponsibilitiesGreet and register guests, assigning rooms and providing exceptional customer service.Manage guest communications,...
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Front Desk Associate
4 weeks ago
Providence, Rhode Island, United States DelMonte Hotel Group Full timeJob SummaryWe are seeking a highly motivated and organized Front Desk Clerk to join our team at DelMonte Hotel Group. As a Front Desk Clerk, you will be responsible for providing exceptional customer service to our guests and ensuring a seamless experience for all visitors.Key ResponsibilitiesRegister guests, assign rooms, and provide top-notch customer...
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Front Desk Associate
1 week ago
Providence, Rhode Island, United States DelMonte Hotel Group Full timeFront Desk Clerk Job DescriptionWe are seeking a highly motivated and organized Front Desk Clerk to join our team at DelMonte Hotel Group. As a Front Desk Clerk, you will be responsible for providing exceptional guest service and ensuring a smooth and efficient check-in and check-out process.Key Responsibilities: Greet and register guests, assigning rooms...
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Front Desk Manager
3 weeks ago
Providence, Rhode Island, United States Squeeze Massage Full timeAbout Squeeze MassageWe are a rapidly growing company that is revolutionizing the massage experience. Our mission is to provide a unique and personalized experience for our guests, while also fostering a positive and inclusive work environment for our team members.Job SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team....
