Front Desk Associate

2 days ago


Providence, Rhode Island, United States DelMonte Hotel Group Full time
DelMonte Hotel Group: Front Desk Clerk Opportunity

We are seeking a highly motivated and organized Front Desk Clerk to join our team at DelMonte Hotel Group. As a Front Desk Clerk, you will play a key role in ensuring a great guest and colleague experience.

Key Responsibilities:
  • Greet and register guests, assigning rooms and providing exceptional customer service.
  • Answer telephone calls and respond to guest inquiries in a timely and professional manner.
  • Process guest charges, compute bills, and collect payments.
  • Make and confirm reservations, monitor room availability, and block rooms as needed.
  • Provide information on hotel services, local attractions, and directions to guests.
  • Maintain the cleanliness of the lobby, front entrance, and surrounding areas.
  • Assist in checking lobby fixtures, equipment, and conditions, reporting any deficiencies.
Requirements:
  • 1-3 months of related experience or equivalent combination of education and experience.
  • High school diploma or general education degree (GED).
  • Solid organizational, time-management, and prioritization skills.
  • Exceptional customer service skills and ability to multi-task in a fast-paced environment.
  • Basic computer and administrative skills.
  • Availability to work a flexible schedule.
Benefits:

As a Front Desk Clerk with DelMonte Hotel Group, you will enjoy a competitive compensation package, comprehensive benefits for full-time positions, hotel room discounts, and professional development opportunities.



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