Guest Services Host @ Hotel Roanoke

2 weeks ago


Roanoke, Virginia, United States Hotel Resource Full time

Position Overview

Join our team as a Host/Cashier at the renowned Hotel Roanoke & Conference Center. We are seeking a dedicated individual who thrives in a dynamic environment and is passionate about delivering exceptional service.

Company: Benchmark Hospitality

Location: United States

Employment Type: Full-Time

Role Responsibilities:

  • Welcome guests upon arrival and ensure a pleasant dining experience.
  • Monitor dining areas for cleanliness and availability of tables.
  • Manage wait times and maintain an organized guest waiting list.
  • Assist guests while they wait, ensuring their needs are met.
  • Handle phone inquiries, make reservations, and accommodate large parties.

Ideal Candidate:

  • Possesses a friendly and inviting demeanor.
  • Can perform well under pressure in a fast-paced setting.
  • Is committed to creating memorable experiences for guests.
  • Exhibits strong communication skills.

About Us:

At Benchmark Hospitality, we pride ourselves on our diverse workforce and commitment to inclusivity. Our culture is built on the foundation of providing personalized service and fostering a supportive environment for all employees.

Benefits:

  • Access to comprehensive medical and dental insurance.
  • Opportunities for professional growth through Benchmark University.
  • 401K matching to help secure your financial future.
  • Discounted hotel stays across our properties.
  • Paid time off and employee assistance programs.

Become a part of our legacy at the Hotel Roanoke & Conference Center, where history meets hospitality.



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