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Guest Services Supervisor

2 months ago

Roanoke, Virginia, United States Hotel Resource Full time

Front Desk Supervisor

  • Location: US
  • Category: Other
  • Employment Type: Full-Time
  • Manages Others: No
  • Degrees Required: Not Specified

About Hotel Resource

We are seeking a dedicated and enthusiastic individual to take on the role of Front Desk Supervisor. In this position, you will play a crucial role in delivering outstanding guest experiences while fostering a welcoming and inclusive atmosphere.

Key Responsibilities

  • Assist guests in exploring their travel aspirations
  • Deliver top-notch customer service consistently
  • Manage guest check-ins and address any concerns
  • Oversee daily operations and mentor new staff members
  • Ensure the Sundries shop and house bank are well-maintained
  • Collaborate with hotel personnel and support other departments as required

Qualifications

  • Availability for a flexible work schedule
  • Prior experience in the hospitality industry
  • Friendly demeanor with excellent communication abilities
  • Proficient in computer usage and capable of thriving in a dynamic environment

Hotel Resource is an equal opportunity employer that values diversity and is committed to fostering an inclusive workplace for all employees.