Housekeeping Supervisor @Hotel Roanoke

6 days ago


Roanoke, Virginia, United States Hotel Resource Full time

Job Summary

The Housekeeping Supervisor is a key member of the Hotel Resource team, responsible for ensuring the cleanliness and quality of our guest rooms and public spaces. As a leader in our Housekeeping department, you will be responsible for training and motivating our housekeeping staff to deliver exceptional service to our guests.

Key Responsibilities

  • Inspect guest rooms and public spaces to ensure they meet our high standards of cleanliness and quality
  • Train and onboard new housekeeping staff to ensure they understand our standards and expectations
  • Motivate and inspire our housekeeping team to deliver exceptional service to our guests
  • Coordinate the day's work flow and distribution of duties to ensure our housekeeping team is working efficiently
  • Hold department employees accountable for maintaining the highest standards of cleanliness and quality
  • Assist with performing inventory of linen and supplies
  • Assist in completion of performance evaluations
  • Use judgment and experience to distribute work, assign rooms and duties to staff
  • Coordinate activities with Front Desk Supervisor and staff
  • Reports maintenance needs accordingly
  • Ensures employees are using/handling cleaning chemicals safely
  • Finds coverage for callouts or when house counts increase

Requirements

  • 6 months experience in a similar Housekeeping position desirable
  • Engaging and caring personality
  • Time management skills
  • Ability to work on feet for an extended period
  • Ability to communicate effectively
  • Ability to read room numbers, dates, and basic instructions
  • Ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters
  • Lift, carry and position loads of at least 25lbs

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance


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