Café Attendant @ Hotel Roanoke
2 weeks ago
Position Overview
Join our team as a dedicated Barista at the renowned Hotel Roanoke & Conference Center, a part of Benchmark Hospitality. We are seeking an enthusiastic individual who is passionate about coffee and customer service.
Company: Benchmark Hospitality
Location: US
Category: Other
Employment Type: Full-Time
Key Responsibilities:
- Prepare the coffee shop for service, ensuring all equipment and supplies are ready.
- Welcome guests with a friendly demeanor as they enter the coffee shop.
- Assist customers in selecting their beverages through knowledgeable and engaging descriptions of the menu.
- Accurately take orders and confirm any special requests from guests.
- Collaborate effectively with fellow baristas and kitchen staff to ensure smooth operations.
- Address guest concerns promptly, aiming for resolutions that enhance their experience.
- Present bills to guests in a timely and accurate manner, finalizing their visit.
Qualifications:
- Previous experience in crafting and serving specialty coffee beverages.
- Knowledge of wines, beers, cocktails, and spirits is advantageous.
- Ability to thrive in a fast-paced environment while maintaining composure.
- Excellent communication skills and a welcoming personality.
- A genuine passion for delivering exceptional guest experiences.
Why Join Us?
At Benchmark Hospitality, we believe in fostering a culture of diversity and inclusion. Our employees enjoy a range of benefits, including:
- Comprehensive Medical and Dental insurance options.
- Access to Benchmark University for personal and professional growth.
- 401K matching to support your financial future.
- Discounted hotel stays at our properties.
- Paid Time Off and Employee Assistance Programs.
Become part of a team that values your contributions and supports your growth in a vibrant and historic setting.
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