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Guest Services Supervisor

2 months ago

Roanoke, Virginia, United States Hotel Resource Full time

Guest Services Supervisor

  • Location: US
  • Category: Other
  • Employment Type: Full-Time
  • Manages Others: No
  • Degrees Required: Not Specified

About Hotel Resource

We are seeking a dedicated and enthusiastic individual to take on the role of Guest Services Supervisor. This position is integral to our commitment to delivering outstanding customer experiences and fostering a welcoming atmosphere.

Key Responsibilities

  • Assist guests in exploring their travel aspirations
  • Deliver top-notch customer service
  • Facilitate guest check-ins and address any issues
  • Oversee daily operations and mentor new staff members
  • Manage the Sundries shop and maintain the house bank
  • Collaborate with hotel personnel and support other departments as necessary

Qualifications

  • Availability for a flexible work schedule
  • Prior experience in the hospitality industry
  • Friendly demeanor with excellent communication abilities
  • Proficient in computer use and capable of thriving in a dynamic environment

Hotel Resource is an equal opportunity employer that values diversity and is committed to fostering an inclusive workplace for all employees.