Leave Accommodation Specialist

3 days ago

Dallas, Texas, United States Worldwide Flight Services Full time
About Worldwide Flight Services

We are a leading provider of cargo, passenger, and technical services to the aviation industry. Our team of experts operates in 164 airport locations across 18 countries and 5 continents.

Job Summary

This role is responsible for ensuring compliance with federal and state leave requirements. The successful candidate will provide support for all leave of absence cases, working closely with operational, risk management, and human resources teams.

Key Responsibilities
  • Leave Administration: Provide detailed information on state and city family and medical leave laws, track and administer leave history, and notify employees of applicable leave policies.
  • Case Management: Verify eligibility requirements, facilitate certification processes, and send initial paperwork to employees.
  • Communication: Send correspondence for approvals and denials to employees, and provide notification to managers on leave approvals and return to work.
  • Complex Case Coordination: Coordinate cases that combine multiple benefit areas, and provide program utilization reports detailing employees on leave, frequency of leave, and qualifying events.
  • Vendor Coordination: Coordinate with STD/LTD vendors for employer statements and leave notifications.
  • Benefits Administration: Verify employee leave status in benefits administration systems, and submit changes and pay authorizations to payroll.
  • Auditing: Report on leave status and STD/LTD claim status.
  • Employee Education: Educate and counsel employees on all aspects of leave of absence, and provide training as necessary.
  • Partnership: Partner closely with the Human Resources Director on all related accommodation and/or leave cases/claims.
Requirements
  • Education: Bachelor's degree with 7-10 years of experience in human resources, or 4-5 years in leave management.
  • Certification: CLMS certification preferred.
Preferred Skills
  • Analysis and Planning: Ability to analyze information and convert related activities into a comprehensive work plan.
  • Communication and Recommendation: Ability to communicate and make recommendations to upper management.
  • Problem Solving: Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions.
  • Multi-Tasking: Ability to multi-task and drive multiple projects.
  • Independence: Ability to work independently in a fast-paced environment with changing priorities.
  • Confidentiality: Demonstrated ability to deal with confidential information.
  • Problem Solving and Time Management: Demonstrated problem-solving, time management, and priority-setting skills.
Physical Requirements/Working Conditions
  • Mobility: Occasionally move about inside the office to access filing cabinets, office machinery, etc.
  • Computer Use: Constantly operate a computer and other office productivity machinery.
  • Walking and Standing: Walk short distances and sit and/or stand for short or extended periods of time.
  • Lifting and Handling: Lift/carry/move objects, files, and documents up to 50 pounds.
  • Office Environment: Work in an office environment using standard office equipment.
  • Communication: Talk, listen, and speak clearly on the telephone.
  • Attendance: Maintain regular and punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
Perks and Benefits
  • Pay Advances: Access up to 50% of earned wages before payday and get paid up to two days early through the Branch app.
  • Recognition: On-the-spot recognition offered through Awardco.
  • Health Insurance: Health benefits with multiple options for full-time employees.
  • Employee Extras: Travel discounts, pet insurance, discount shopping, and more.
  • Wellness Programs: Wellness programs offered to all employees.
  • 401k Program: 401k program offered with company match.
  • Career Development: Opportunity for internal mobility and transfers available.

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