Healthcare Support Specialist

2 weeks ago


Boston, Massachusetts, United States Tufts Medical Center Full time

Join Our Team at Tufts Medical Center

At Tufts Medical Center, we are dedicated to enhancing lives, fostering careers, and transforming the healthcare landscape. We offer competitive sign-on bonuses to our new team members.

Position Overview:

Under the general guidance of licensed healthcare professionals, this role is pivotal in ensuring a seamless and efficient patient experience within the outpatient and ambulatory care environments. As a vital link between patients and clinical staff, you will undertake both clinical and administrative duties that are essential to our operations.

Key Responsibilities:

  • Facilitate continuous patient flow, adapting to variations in patient volume and resource availability.
  • Prepare for patient visits by confirming medical records and collecting necessary information from patients.
  • Assist patients and their families during the admission process, ensuring a smooth transition to inpatient care.
  • Conduct essential clinical tasks, including specimen collection and Point of Care Testing (POC).
  • Support healthcare providers during examinations and procedures, ensuring all necessary supplies are readily available.
  • Manage patient billing processes, ensuring accurate coding and documentation.
  • Maintain clinic rooms and supplies in accordance with infection control standards.
  • Participate in quality improvement initiatives to enhance patient care.
  • Provide administrative support, including coordinating interpreter services and managing communications.

Qualifications:

Applicants should possess a completed Medical Assistant education from an accredited program, along with two years of experience in a medical office setting. Additional qualifications include:

  • Phlebotomy Certification
  • Bilingual proficiency

Benefits:

Tufts Medicine offers a comprehensive benefits package that includes:

  • Medical, Dental, and Vision coverage starting on day one
  • 403(b) retirement plans with company matching
  • Tuition reimbursement for professional development
  • Opportunities for career advancement

At Tufts Medical Center, we are committed to diversity and inclusion, ensuring equal opportunities for all candidates. We value the unique contributions of every individual and strive to create an accommodating environment for those with disabilities.



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