Healthcare Support Specialist

2 weeks ago


Boston, Massachusetts, United States Complete Staffing Solutions Full time
Job Overview

Position Type: Temporary, covering maternity leave, for a duration of 3 months

Work Schedule: Monday to Friday, 7:30 AM – 4:00 PM

This position will function as a Patient Service Coordinator III alongside the Medical Assistant responsibilities, primarily engaging with patients. The role will also provide backup support for the Medical Assistant during instances of absenteeism or vacations. The focus will be mainly on administrative tasks, including patient rooming, preparation of charts, and ensuring examination rooms are adequately stocked.

Qualifications:

  • A minimum of 2 years of experience in a medical group practice, encompassing both Medical Assistant and Medical Administrative roles
  • Comprehensive understanding of Epic system modules and their functionalities, as well as electronic medical record systems and transitions to Book It, as relevant
  • Proven ability to operate independently with minimal supervision, troubleshoot issues, maintain organization, pay attention to detail, and contribute to team objectives
  • Experience interfacing with various levels within the practice, particularly regarding managed care knowledge and related issues
  • Exemplary interpersonal and communication skills
  • Ability to effectively engage with all levels of management
  • Understanding of HIPAA confidentiality and privacy regulations


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