Customer Service Coordinator

2 weeks ago


Kahului, Hawaii, United States Jim Falk Automotive Group Full time

Position Overview:

As a Front Desk Administrator at Jim Falk Automotive Group, you will serve as the initial point of contact for clients, providing a warm welcome and exceptional service.

Your duties will include responding to inquiries, managing appointment schedules, and communicating messages to both the sales and technical teams.

Compensation & Benefits:

This Front Desk Administrator position offers a Full-Time opportunity with a competitive hourly wage of $18.

In addition to the salary, the organization provides a comprehensive benefits package, which includes medical, dental, and vision coverage, 401k plans, paid time off, and various other perks.

Key Responsibilities:
  • Warmly welcoming and assisting clients
  • Responding to customer inquiries and ensuring outstanding service
  • Identifying client needs to effectively direct calls
  • Logging and managing messages with precision
  • Coordinating appointments for customers
  • Following up with clients regarding their appointments
  • Performing additional customer service tasks as needed
Qualifications:
  • High school diploma or equivalent
  • Exceptional customer service skills
  • Able to work independently and follow instructions
  • Strong verbal, written, and interpersonal communication abilities
  • Excellent problem-solving skills
  • Fast and accurate typing proficiency
EEOC Statement:
Jim Falk Automotive Group is committed to diversity and is an equal opportunity employer.

All applicants will be assessed without regard to race, color, religion, gender, sexual orientation, nationality, veteran status, or disability.



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