Customer Service Coordinator
2 months ago
Position Overview:
As a Front Desk Associate at Jim Falk Automotive Group, you will serve as the initial point of contact for clients, offering a warm welcome and delivering exceptional customer service.
Your responsibilities will include addressing inquiries, managing appointment schedules, and communicating messages to both the sales and technical teams.Compensation & Benefits:
This Front Desk Associate position at Jim Falk Automotive Group is a Full-Time role with a competitive hourly wage of $18.
In addition to this salary, the organization provides a comprehensive benefits package, which includes medical, dental, and vision coverage, 401k options, paid time off, and various other advantages.
Key Responsibilities:- Warmly welcoming and assisting clients
- Responding to customer inquiries and providing outstanding service
- Identifying client needs to direct calls appropriately
- Efficiently logging and managing messages
- Coordinating appointments for customers
- Following up with clients regarding their appointments
- Performing additional customer service tasks as needed
- High school diploma or equivalent
- Exceptional customer service skills
- Able to work independently and follow instructions
- Strong verbal, written, and interpersonal communication abilities
- Excellent problem-solving skills
- Fast and accurate typing capabilities
Jim Falk Automotive Group is committed to diversity and is an equal opportunity employer.
All applicants will be assessed without consideration of race, color, religion, gender, sexual orientation, nationality, veteran status, or disability.
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