Customer Accounts Manager

4 days ago


Columbus, Ohio, United States Aarons Full time
Job Title: Customer Accounts Manager

Hiring Range: $14.50 to $15.25 per hour

This position is eligible for incentive pay based on performance.

Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals.

Key Responsibilities:
  • Strategically influence team performance to help our customers achieve their goals of ownership and assume a wide variety of job functions at the direction of the General Manager.
  • Connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations.
  • Manage the collections process by counseling customers to gain timely lease/merchandise renewals.
  • Review and close lease agreements, which includes confirming customer identification, collecting money and obtain customer signatures on lease agreements.
  • Build authentic customer relationships to support customers in their ownership goals and drive sales.
  • Assist General Manager with operational functions which include account recommendations, payment frequency and payment history to monitor accuracy.
  • Manage entire accounts staff to achieve daily, weekly and monthly accounts department goals.
  • Clean and certify merchandise in the cleaning station for all merchandise personally returned.
  • Complete and maintain weekly vehicle maintenance sheet and route sheets daily.
  • Load, secure and protect product in company vehicle.
  • Safely operate company vehicle.
  • Assist the Sales Team as needed.
Requirements:
  • United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record).
  • Canada at least the age of 18.
  • Ability to work schedule of hours varying from 8 am to 9 pm.
  • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly.
  • Two years of college or two years of previous management experience preferred.
  • High School diploma or equivalent preferred.
  • Excellent interpersonal and communication skills.
  • High energy with the ability to effectively perform all functions of the store and multitasking effectively.
  • Proper telephone etiquette.
  • Uphold the Aaron's Brand and protect company assets.
  • Maintain a professional appearance.
  • Proficient computer skills.


  • Columbus, Ohio, United States Aaron's Full time

    Job SummaryAaron's is seeking a highly skilled and motivated Customer Accounts Manager to join our team. As a Customer Accounts Manager, you will be responsible for leading the customer accounts department and driving the success of our stores by achieving company standards for collections and lease renewals.Key ResponsibilitiesAttain and maintain customers'...


  • Columbus, Ohio, United States Aarons Full time

    Customer Accounts Manager Job DescriptionAaron's Customer Account Managers play a vital role in driving the success of our stores by leading the customer accounts department. The primary goal is to achieve company standards for collections and lease renewals.Key Responsibilities:Strategically influence team performance to help customers achieve their goals...


  • Columbus, Ohio, United States Aarons Full time

    About the RoleAaron's is seeking a highly skilled Customer Accounts Manager to drive the success of our stores by leading the customer accounts department. As a key member of our team, you will be responsible for achieving company standards for collections and lease renewals, while strategically influencing team performance to help our customers achieve...


  • Columbus, Ohio, United States Quad Full time

    Job Title: Customer Account ManagerWe are seeking a highly skilled and experienced Customer Account Manager to join our team at Quad, a leading provider of print and packaging solutions. As a Customer Account Manager, you will be responsible for building and maintaining strong relationships with our customers, understanding their needs and expectations, and...


  • Columbus, Ohio, United States Quad Full time

    Job SummaryWe are seeking a highly skilled Account Manager to join our team at Quad, a leading global marketing experience company. As a key member of our sales team, you will be responsible for building strong relationships with our customers, understanding their needs, and delivering exceptional service to meet their expectations.The ideal candidate will...


  • Columbus, Ohio, United States Aarons Full time

    Job SummaryAaron's is seeking a highly skilled Customer Accounts Manager to drive the success of our stores by leading the customer accounts department. As a key member of our team, you will be responsible for achieving company standards for collections and lease renewals, while building strong relationships with our customers.Key ResponsibilitiesLead the...


  • Columbus, Ohio, United States Chemical Abstracts Service Full time

    Job SummaryCAS is seeking a highly skilled Senior Manager, Customer Account Management to join our team. As a key member of our sales operations team, you will be responsible for managing customer accounts, ensuring timely and accurate fulfillment of customer orders, and providing exceptional customer service.Key ResponsibilitiesManage customer accounts,...


  • Columbus, Ohio, United States American Chemical Society Full time

    Job Title: Senior Manager, Customer Account ManagementCAS is seeking a highly skilled Senior Manager, Customer Account Management to join our team. As a key member of our sales organization, you will be responsible for managing customer relationships and ensuring seamless delivery of our scientific information solutions.Key Responsibilities:Manage customer...


  • Columbus, Ohio, United States American Chemical Society Full time

    Job Summary: We are seeking a highly skilled Senior Manager, Customer Account Management to join our team at the American Chemical Society. As a key member of our Sales Operations team, you will be responsible for managing customer accounts, ensuring accurate and timely establishment of customer orders, and implementing customer support policies and...


  • Columbus, Ohio, United States American Chemical Society Full time

    Job SummaryThis position is responsible for overseeing the administration, coordination, and management of customer support functions for SciFinder, Academic, and STN. The incumbent is responsible for ensuring the accuracy of customer master data and managing related projects. They also coordinate customer master data working within established policies and...


  • Columbus, Ohio, United States American Chemical Society Full time

    Job SummaryThis position is responsible for overseeing the administration, coordination, and management of customer support functions for SciFinder, Academic, and STN. The incumbent is responsible for ensuring the accuracy of customer master data and managing related projects. Additionally, they will coordinate complimentary access to CAS files/databases for...


  • Columbus, Ohio, United States Aarons Full time

    Customer Accounts ManagerAbout the RoleAarons is seeking a highly skilled Customer Accounts Manager to drive the success of our stores by leading the customer accounts department. As a key member of our team, you will be responsible for achieving company standards for collections and lease renewals, while strategically influencing team performance to help...


  • Columbus, Ohio, United States Aarons Full time

    Customer Accounts Advisor Job DescriptionAaron's Customer Account Advisors play a vital role in driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product.Key Responsibilities:Attain and maintain customers' accounts, including updating customer information in...

  • Account Manager

    4 weeks ago


    Columbus, Ohio, United States All-Stat Portable Full time

    Job Summary:We are seeking a skilled Account Executive to build and maintain strong relationships with our customers, driving long-term growth and success for All-Stat Portable. The ideal candidate will have a proven track record of developing new business and hitting sales quotas, with excellent communication and negotiation skills.Key Responsibilities:•...

  • Account Manager

    4 weeks ago


    Columbus, Ohio, United States ECI Software Solutions Full time

    Account Manager Job DescriptionAt ECI Software Solutions, we are seeking a highly motivated and results-driven Account Manager to join our team. As an Account Manager, you will be responsible for identifying cross-sell/upsell opportunities for additional software and services by staying in routine contact with our customer base via phone, online meeting, and...

  • Accounting Manager

    3 days ago


    Columbus, Ohio, United States Sterling Process Equipment & Services, Inc. Full time

    Job Title: Accounting ManagerAt Sterling Process Equipment & Services, Inc., we are seeking a highly skilled Accounting Manager to join our team. The ideal candidate will have a minimum of 3 years of experience in an office environment, with a strong background in accounting and financial operations.The Accounting Manager will be responsible for reviewing...

  • Account Manager

    3 weeks ago


    Columbus, Ohio, United States Sonova USA, Inc. Full time

    About Sonova USA, Inc.Sonova USA, Inc. is a leading provider of innovative hearing care solutions, dedicated to helping millions of people enjoy life's unforgettable moments. Our mission is to create sense by bringing sound to life, and we're looking for a talented Account Manager to join our team.Job SummaryWe're seeking a highly motivated and...

  • Accounting Manager

    4 weeks ago


    Columbus, Ohio, United States Gifthealth Full time

    {"h1": "Accounting Manager Job Description", "p": "At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric...

  • Account Manager

    5 days ago


    Columbus, Ohio, United States The Kingswood Company Full time

    Account Manager Job DescriptionWe are seeking a highly motivated and results-driven Account Manager to join our dynamic sales team at The Kingswood Company. As an Account Manager, you will be responsible for building and maintaining strong relationships with our customers, identifying new business opportunities, and driving sales growth.Key...


  • Columbus, Ohio, United States C.H. Robinson Full time

    About the RoleWe are seeking a highly motivated and customer-focused Customer Account Specialist to join our team. As a key member of our sales and operations team, you will be responsible for building and maintaining strong relationships with our customers, providing exceptional customer service, and driving business growth.Key ResponsibilitiesDevelop and...