Customer Accounts Director
4 days ago
About the Role
Aarons is seeking a highly skilled Customer Accounts Manager to drive the success of our stores by leading the customer accounts department. As a key member of our team, you will be responsible for achieving company standards for collections and lease renewals, while strategically influencing team performance to help our customers achieve their goals of ownership.
Key Responsibilities
- Attain and maintain customer accounts, including updating customer information in the store computer system and documenting all customer payment appointments
- Assist the General Manager with operational functions, including account recommendations, payment frequency, and payment history to monitor accuracy
- Build authentic customer relationships to support customers in their ownership goals and drive sales
- Manage the collections process by counseling customers to gain timely lease/merchandise renewals
- Review and close lease agreements, including confirming customer identification, collecting money, and obtaining customer signatures on lease agreements
- Contact customers who have not renewed merchandise agreements
- Maintain customer contact over the phone and through home visits
- Update customer information and maintain accuracy
- Manage the entire accounts staff to achieve daily, weekly, and monthly accounts department goals
- Clean and certify merchandise in the cleaning station for all merchandise personally returned
- Complete and maintain weekly vehicle maintenance sheets and route sheets daily
- Load, secure, and protect product in the company vehicle
- Safely operate the company vehicle
- Assist the Sales Team as needed
- Perform any other reasonable duties requested by management
Requirements
- United States: at least 21 years old with a valid state driver's license and compliance with the Company's Driver Qualification Policy, including a satisfactory MVR (driving record). Canada: at least 18 years old.
- Must meet DOT requirements to obtain certification in required states (United States)
- Ability to work a schedule of hours varying from 8 am to 9 pm
- Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
- Two years of college or two years of previous management experience preferred
- High School diploma or equivalent preferred
- Excellent interpersonal and communication skills
- High energy with the ability to effectively perform all functions of the store and multitasking effectively
- Proper telephone etiquette
- Uphold the Aarons Brand and protect company assets
- Maintain a professional appearance
- Proficient computer skills
-
Account Director
4 weeks ago
Columbus, Ohio, United States Dynata Full timeAbout the RoleThe Account Director is a key member of the client development team, responsible for turning every touchpoint into ongoing customer engagement.Through creative interactions, relevant events, recognition, and retention programs, the Account Director will assist the client development team from prospecting to closing sales, retention, and repeat...
-
National Account Director
4 weeks ago
Columbus, Ohio, United States Aramark Full timeNational Account Director Job DescriptionThe National Account Director is responsible for overseeing the day-to-day operations of national accounts in conjunction with on-site General Managers across the United States.Key Responsibilities:Manage and guide the activities of their management team to achieve sales and revenue growth.Set strategic and tactical...
-
National Account Director
4 weeks ago
Columbus, Ohio, United States Aramark Full timeNational Account Director Job DescriptionThe National Account Director is responsible for overseeing the day-to-day operations of national accounts in conjunction with on-site General Managers across the United States.Key Responsibilities:Manage and guide the activities of their management team to ensure seamless account operations.Set the strategic and...
-
Director of Customer Success
1 week ago
Columbus, Ohio, United States Simpson Strong-Tie Full timeJob Title: Director of Customer SuccessAt Simpson Strong-Tie, we are seeking a highly skilled and experienced Director of Customer Success to lead our Customer Success team. As a key member of our leadership team, you will be responsible for developing and executing a comprehensive Customer Success strategy that drives customer satisfaction, retention, and...
-
Accounting Director
2 weeks ago
Columbus, Ohio, United States Creative Financial Staffing Full timeAccounting DirectorCreative Financial Staffing is seeking an experienced accounting and finance professional to join their international operations department at their corporate headquarters in Columbus, OH.Key Responsibilities:Cash flow planning and managementFinancial modeling, forecasting, and projectionsProject maintenance and accountingTax planning and...
-
Senior Account Director
4 weeks ago
Columbus, Ohio, United States INCPG Full timeJob Title: Senior Account DirectorAt INCPG, we are seeking a highly skilled Senior Account Director to join our team. As a key member of our sales team, you will be responsible for driving business growth and developing strong relationships with our clients.Job PurposeThe successful candidate will be responsible for:Strategically building upon current and...
-
Account Director, AEP
4 weeks ago
Columbus, Ohio, United States HITACHI ENERGY USA INC Full timeJob Summary:The Account Director will lead the development and implementation of the account plan and coverage plan, including executing an executive relationship strategy, prioritizing opportunities, and identifying key personnel required. The ideal candidate will have a strong business acumen, proven ability to work in a matrixed team environment, and...
-
International Accounting Director
1 week ago
Columbus, Ohio, United States DLZ Full timeJob Title: International Accounting DirectorDLZ Corporation is a leading architecture and engineering firm serving public and private entities across the nation. As a multidisciplinary firm, DLZ provides engineering and architectural design services, construction management, surveying, right-of-way acquisition, and materials testing. Our firm has received...
-
International Accounting Director
4 days ago
Columbus, Ohio, United States Virtual Full timeJob Title: Director of International AccountingVirtual is seeking a highly skilled Director of International Accounting to lead our global accounting operations and ensure compliance with international tax regulations.Key Responsibilities:Cash Flow Planning and Management: Develop and implement cash flow planning strategies to ensure adequate liquidity for...
-
Account Director
2 weeks ago
Columbus, Ohio, United States HART Full timeAbout the RoleWe are seeking a highly skilled Account Director to lead our client relationships and drive business growth. As a key member of our team, you will be responsible for developing and executing strategic plans to deliver exceptional results for our clients.Key ResponsibilitiesLead and manage large client relationships, driving organic growth and...
-
Accounting Advisory Director
3 days ago
Columbus, Ohio, United States Schneider Downs & Co., Inc. Full timeAccounting Advisory Director OpportunitySchneider Downs & Co., Inc. is seeking a highly skilled Accounting Advisory Director to join our rapidly growing Accounting Advisory Services (AAS) practice. As a trusted advisor, you will provide technical accounting advisory services and outsourced accounting and finance advisory services to clients across various...
-
International Accounting Director
3 weeks ago
Columbus, Ohio, United States Virtual Full timeJob Title: Director of International AccountingJob Summary:We are seeking an experienced Director of International Accounting to lead our global accounting operations and ensure compliance with international tax regulations. The ideal candidate will have a strong background in cash flow planning, financial modeling, and international tax issues.Key...
-
International Accounting Director
3 weeks ago
Columbus, Ohio, United States Vaco Full timeJob Title: International Accounting DirectorVaco is seeking an experienced International Accounting Director to lead our global accounting operations and ensure compliance with international tax regulations.Key Responsibilities:Lead cash flow planning and management to ensure adequate liquidity for operational needs.Develop and maintain financial models and...
-
International Accounting Director
4 days ago
Columbus, Ohio, United States DLZ Full timeJob Title: International Accounting DirectorDLZ Corporation is a leading architecture and engineering firm serving public and private entities across the nation. As a multidisciplinary firm, DLZ provides engineering and architectural design services, construction management, surveying, right-of-way acquisition, and materials testing.In 2016, DLZ was named...
-
International Accounting Director
4 days ago
Columbus, Ohio, United States Vaco Full timeJob Title: Director of International AccountingOverview:Vaco is seeking an experienced Director of International Accounting to lead our global accounting operations and ensure compliance with international tax regulations. The ideal candidate will have a strong background in cash flow planning, financial modeling, and international tax issues.Key...
-
International Accounting Director
3 days ago
Columbus, Ohio, United States Virtual Full timeOur client, a leader in the architecture and engineering sector, is seeking a seasoned International Accounting Director to oversee global accounting operations and ensure international tax compliance. Key responsibilities include leading cash flow planning and management, developing and maintaining financial models and forecasts, preparing financial...
-
Account Director
3 days ago
Columbus, Ohio, United States HART Full timeJob OverviewHart is a leading brand transformation agency seeking a seasoned Account Director to drive business growth and client satisfaction. As a key member of our team, you will be responsible for developing and executing strategic plans to deliver exceptional results for our clients.Key ResponsibilitiesLead and manage large-scale client relationships,...
-
Director of Global Customer Experience
4 weeks ago
Columbus, Ohio, United States Quay Australia Full timeJob Title: Director, Global Customer ExperienceJob Summary:The Director, Global Customer Experience will be responsible for leading the customer service strategy and operations at Quay Australia. This role will oversee the daily operations, monitor performance, and improve customer service experience across all channels. The ideal candidate will have a...
-
International Accounting Director
3 weeks ago
Columbus, Ohio, United States Vaco Full timeJob Title: Director of International AccountingOverview:Vaco is seeking an experienced Director of International Accounting to lead our global accounting operations and ensure compliance with international tax regulations. The ideal candidate will have a strong background in cash flow planning, financial modeling, and international tax issues.Key...
-
Director of National Account Pursuits
3 weeks ago
Columbus, Ohio, United States Adecco. Full timeAbout the RoleThe Director of Customer Pursuits will be responsible for identifying and pursuing new national account opportunities, developing strategic sales strategies, and delivering customized staffing solutions to drive client wins. This role requires a proactive sales approach, anticipating and overcoming objections throughout the sales process.Key...