Financial Services Administrative Associate

2 weeks ago


Spartanburg, South Carolina, United States Converse University Full time
Position Overview

KEY RESPONSIBILITIES:

Cash Management - 40% Critical

  • Oversee and reconcile petty cash accounts on a daily basis.
  • Prepare and deliver daily bank deposits for all financial accounts.
  • Accurately maintain and document daily cash transactions.

Student Financial Services Support - 40% Critical

  • Facilitate the creation and entry of accounts receivable batches.
  • Address inquiries from the Student Billing email regarding payments and refunds.
  • Welcome and assist visitors to the Financial Planning and Student Billing departments.
  • Organize and manage the filing system for Student Financial Services.
  • Provide administrative assistance to various offices within Student Financial Services.
  • Perform general reception duties.
  • Execute additional tasks as directed by the Associate Director of Financial Planning or the Associate Vice President for Student Financial Services.

General Office Duties - 20% Additional

  • Apply charges such as convocation, drop/add fees, and other miscellaneous fees to student accounts as authorized.
  • Undertake other responsibilities as assigned by the Associate Director of Financial Planning or the Associate Vice President for Student Financial Services.

QUALIFICATIONS:

Minimum Requirements:

  • High school diploma or equivalent.

Preferred Qualifications:

  • Associate's degree in accounting, business, or a related discipline.
  • Associate's degree with a minimum of 2 years of experience in higher education, banking, accounting, or a similar field.
  • High school diploma or equivalent with at least 4 years of experience in higher education, banking, accounting, or a related business area.
  • Experience in a higher education setting.
  • Customer service experience.
  • Basic accounting knowledge.

Skills and Abilities:

  • Strong written and verbal communication skills.
  • Attention to detail and accuracy.
  • Ability to manage multiple tasks effectively.
  • Proficient in Microsoft Office applications and core operating systems.
  • Capability to work independently with minimal supervision.
  • Organizational skills with the ability to prioritize tasks.
  • Ability to collaborate with a diverse group of individuals.
  • Professional demeanor and positive attitude.
  • Discretion in handling confidential information.

SUPERVISION: The Financial Services Administrative Associate operates under the direct supervision of the Associate Director of Student Financial Services. This role involves collaboration with financial services teams while also allowing for independent work to address student inquiries.

WORK SCHEDULE: Typical hours are Monday through Thursday from 8:00 a.m. to 5:00 p.m. and Friday from 8:00 a.m. to 1:00 p.m. Note that hours may vary during peak business periods.

COMMITMENT TO DIVERSITY: We believe that a diverse faculty and staff are essential to achieving academic excellence; thus, we strongly encourage applications from candidates from all racial, ethnic, and cultural backgrounds.



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