Director of Debt Resolution and Strategy

6 days ago


Jackson, Mississippi, United States Travelers Insurance Full time
About the Role

We are seeking a highly skilled and experienced Managing Director to lead our Medicare operations and drive strategic initiatives to resolve debt and improve financial outcomes.

Key Responsibilities
  • Develop and direct comprehensive strategies for addressing and resolving various types of debt, including Medicare, to deliver positive financial outcomes.
  • Leverage economic and industry insights to address complex regulatory challenges and strategize in a multifaceted environment.
  • Manage diverse debt resolution processes, including lien analysis and Conditional Payments, and supervise compliance and reporting duties as a Registered Reporting Entity for Travelers and other clients.
  • Partner with Field, Claim Resources, and Senior Leadership to identify and improve Claim processes and practices.
  • Analyze and assess results to identify areas with improvement opportunities and recommend initiatives to improve overall product effectiveness.
  • Build and maintain strong partnerships with Underwriting, Product Management, Marketing, and Actuarial.
  • Manage staff and develop team vision, goals, and objectives to achieve optimal business outcomes.
Requirements
  • Comprehensive financial acumen and analysis skills.
  • Comprehensive knowledge of claim processes and systems.
  • Previous leadership experience.
  • High school diploma or GED.
  • A minimum of five years claim, insurance or financial services related experience.
What We Offer
  • Employees and their eligible family members are eligible for coverage from the first day of employment.
  • Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay.
  • Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Access to tools, discounts, and resources to achieve wellness goals.
  • Travelers has a Matching Gift and Volunteer Rewards program.
  • Travelers is an equal opportunity employer.

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