Field Service Representative

4 weeks ago


Manchester, New Hampshire, United States Schneider Electric Full time
About the Role

Schneider Electric is seeking a skilled Field Service Representative to join our Secure Power team. As a key member of our team, you will play a critical role in delivering exceptional service to our customers, ensuring their equipment is running smoothly and efficiently.

Key Responsibilities
  • Perform assembly, startup, diagnostic, repair, and preventive maintenance on Schneider Electric and third-party manufactured equipment
  • Collaborate with customers, team members, and third-party partners to resolve issues and provide excellent customer service
  • Utilize test and diagnostic equipment to troubleshoot and repair equipment
  • Write service reports, correspondence, and procedures to effectively communicate with customers and team members
  • Participate in ongoing training and development to stay up-to-date on the latest products and technologies
Requirements
  • Associate degree or equivalent experience in electronics, electrical theory, or a related field
  • 2+ years of field service repair and customer service experience with UPS, electrical, electro-mechanical, or electronics-related equipment
  • Safe driving and vehicle operations skills
  • Ability to lift and move equipment weighing up to 50 pounds
What We Offer

Schneider Electric provides a comprehensive benefits package, including flexible work arrangements, paid family leave, 401(k) + match, well-being programs, holidays, and paid time off. We are committed to promoting a diverse and inclusive work environment.

About Schneider Electric

Schneider Electric is a global leader in the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient, and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive.



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