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Field Claims Representative

2 months ago

Manchester, New Hampshire, United States Cincinnati Insurance Company, Inc. Full time
Insurance Claims Representative Job Description

We are seeking a skilled Insurance Claims Representative to join our team at Cincinnati Insurance Company, Inc. As a Field Claims Representative, you will be responsible for investigating and evaluating multi-line insurance claims, providing exceptional customer service, and working collaboratively with our independent agents.

Key Responsibilities:
  • Conduct thorough claim investigations, including interviewing insureds, claimants, and witnesses
  • Evaluate claim facts and policy coverage, and inspect property and auto damages
  • Prepare reports of findings and secure settlements with insureds and claimants
  • Use claims-handling software, company car, and mobile applications to adjust loss in a paperless environment
  • Provide superior and professional customer service
Requirements:
  • Be available and communicative during regular business hours
  • Have a desire to learn about the insurance industry and provide a great customer experience
  • Be able to work unsupervised and have excellent verbal and written communication skills
  • Have strong interpersonal skills, excellent problem-solving, negotiation, organizational, and prioritization skills
  • Be prepared to follow-up with others in a timely manner and have a valid driver's license
Benefits:
  • Company car
  • Company stock options, including Restricted Share Units and Incentive-based stock options
  • Paid time off (PTO)
  • 401K with 6% company match

We offer a competitive salary range of $55,000 - $76,000 annually, based on education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.

As a relationship-based organization, we welcome and value a diverse workforce. We provide equal employment opportunity to all qualified persons without regard to race, creed, color, sex, including sexual orientation, gender identity, and transgender status, religion, national origin, age, disability, military service, veteran status, pregnancy, AIDS/HIV or genetic information, or any other basis prohibited by law.