Guest Service Associate

5 days ago


Pleasanton, California, United States Residence Inn by Marriott Pleasanton Full time
Job Description

We are seeking a friendly and service-oriented Guest Service Agent to join our team at the Residence Inn by Marriott Pleasanton. As a key member of our front desk staff, you will be responsible for welcoming and registering guests in an efficient and warm manner.

Key Responsibilities:
  • Welcome and register guests in a prompt and courteous manner
  • Answer all guest questions accurately and provide a high level of customer satisfaction
  • Process guest payments and handle any issues that may arise
Requirements:
  • High school graduate or equivalent
  • 1-2 years customer service experience
  • Previous Guest Service Agent and Marriott experience preferred
  • Ability to work flexible schedules including weekends and holidays
Benefits:
  • Competitive hourly rate of $20.60
  • Medical, dental, and vision insurance
  • 401K retirement plan with 4% match
  • Vacation, holiday, and sick pay
  • Room discounts with any Marriott brand hotel


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