Hotel Front Desk Representative

3 weeks ago


Pleasanton, California, United States Residence Inn by Marriott Pleasanton Full time
About Us

The Residence Inn by Marriott Pleasanton is a lovely all-suite hotel located near I-580 and I-680, adjacent to the Stoneridge Mall. Our extended stay hotel offers a home away from home experience to our guests.

Job Summary:

We are seeking a FT Guest Service Agent to join our great team and enjoy all the benefits of our exciting hotel environment. This position will welcome and register guests expeditiously, answer all guest questions accurately and provide a warm and welcoming experience for our guests.

Responsibilities:
  • Welcome and register guests efficiently
  • Provide excellent customer service
  • Handle guest inquiries and resolve issues promptly
Requirements:
  • High school graduate or equivalent
  • 1-2 years customer service experience
  • Previous Guest Service Agent and Marriott experience preferred
  • Ability to work flexible schedules including weekends and holidays
What We Offer:
  • Competitive hourly rate of $20.60
  • Comprehensive benefits package
  • Opportunity for career advancement


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