Guest Services Representative

2 days ago


Pleasanton, California, United States PulteGroup Full time

We're seeking a Guest Services Representative to join our team at PulteGroup. As a key member of our sales function, you'll be responsible for providing exceptional guest experiences and administrative support. In this role, you'll greet and direct visitors, maintain the sales center appearance, and distribute current price lists. You'll also make appointments with the Customer Service Manager or Sales Consultant, accurately prepare daily traffic recaps, and tabulate information on guest registration forms.

Job Summary

This position is responsible for assisting the Sales Function by greeting and assisting guests, handling overflow traffic, and providing administrative support.

Key Responsibilities
  • Greet and direct visitors to model homes and/or the office
  • Maintain sales center appearance and ensure it's tidy and welcoming
  • Distribute current price lists to guests and answer their questions
  • Make appointments with the Customer Service Manager or Sales Consultant as needed
  • Accurately prepare daily traffic recaps and activity sheets
  • Tabulate specific information on guest registration forms
What We Offer

In this role, you'll have the opportunity to work with a dynamic team that values diversity and inclusion. You'll receive competitive compensation, including an estimated salary range of $17.59 - $21.97 per hour. Additionally, you'll gain valuable experience in customer service, sales, and administration.

PulteGroup is committed to providing a safe and inclusive work environment. We welcome applicants from diverse backgrounds and offer equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.



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