Guest Service Representative

1 day ago


Pleasanton, California, United States European Wax Center of Pleasanton, Clovis, Bakersfield, Visalia Full time

About European Wax Center of Pleasanton, Clovis, Bakersfield, Visalia

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We are a family-run business that values work-life balance and provides excellent pay and benefits. We offer a great working culture, advancement opportunities with our multi-unit network, and unlimited potential to grow in a rewarding industry.

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Job Description:

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As a Guest Service Representative at European Wax Center of Pleasanton, Clovis, Bakersfield, Visalia, you will be responsible for representing the company professionally and consistently while upholding its core values. You will be the first and last impression of the guest's entire experience, so it is essential to maintain a cheerful and positive attitude.

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Duties and Responsibilities:

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  • Selling wax passes and meeting individual and center goals.
  • Managing the Reservation Book, guest requests, and associate availability.
  • Maintaining the front of the center, including restocking product shelves and refilling brochures and card holders.
  • Operating software-based point of sale systems.
  • Exceeding center cleanliness standards.
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Requirements:

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  • Prior sales experience and ability to interact and sell to guests.
  • Open availability to work opening, closing, and weekend shifts.
  • A positive, friendly, upbeat, and personable demeanor.
  • An ability to work independently with limited supervision.
  • A professional appearance at all times.
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Benefits and Compensation:

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  • $16.50 base pay with performance-based bonuses averaging $400-1500 per month.
  • $200 employer contribution toward medical insurance.
  • 401(k) retirement program with employer match.
  • Paid sick time (40 hours a year) and vacation hours (40 hours a year).
  • Team outings, incentives, and discounts on products and services.
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Job Types:

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  • Part-time
  • Full-time
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Salary:

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  • $16.50 - $28 per hour


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