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Operations and Guest Experience Director

1 week ago

Pleasanton, California, United States Limitless Axes and Ales Full time

Are you a motivated and results-driven individual looking for a challenging role in hospitality? Limitless Axes and Ales is seeking a skilled Front-Line Manager to oversee venue operations, ensure exceptional guest satisfaction, and lead our team to success.

About the Role

  • This full-time position involves managing bar and restaurant operations, creating schedules, and adhering to company procedures.
  • Key responsibilities include delivering outstanding guest service, ensuring staff receives proper training, and assisting with resolving employee issues.

Requirements

  • A minimum of 2 years of experience in restaurant management or guest service is required.
  • Strong leadership skills, excellent interpersonal and communication skills, and self-motivation are essential.
  • Candidates should be able to work independently and as part of a team, demonstrate strong problem-solving skills, and possess excellent written and verbal communication skills.

What We Offer

  • A competitive salary of $50,000 per year.
  • A flexible schedule and opportunities for professional growth and development.
  • A comprehensive benefits package, including 401(k) matching, employee discounts, and paid time off.
  • A bonus of $1000 after 90 days of employment.

Location

The ideal candidate will have a high school diploma or equivalent and be adaptable to change. If you are a driven and enthusiastic individual who is passionate about providing exceptional customer experiences, we encourage you to apply for this exciting opportunity.