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Front Office Coordinator

1 month ago

Avondale, Arizona, United States Imsaz Full time
Front Office Representative Job Description

Integrated Medical Services is a dynamic and innovative healthcare organization seeking a highly skilled and compassionate Front Office Representative to join our team. As a key member of our front office staff, you will play a vital role in ensuring the smooth operation of our Avondale clinic.

Key Responsibilities:
  • Provide exceptional customer service to patients and families, responding to phone calls and addressing their needs in a timely and professional manner.
  • Manage patient scheduling, check-in, and check-out processes, ensuring accuracy and efficiency.
  • Assist with insurance authorization and verification, as well as other office functions, to support the delivery of high-quality patient care.
  • Maintain and update scanning and filing systems, ensuring compliance with regulatory requirements.
  • Develop and maintain a strong understanding of insurance referral processes, ensuring seamless communication with patients and providers.
  • Provide administrative support, including word-processing and secretarial duties, to ensure the efficient operation of the front office.
  • Collaborate with front office staff to achieve team goals and objectives, demonstrating a commitment to teamwork and collaboration.
Requirements:
  • Medical Assistant Diploma or equivalent required.
  • At least 1 year of experience in a medical office setting, preferably with insurance experience.
  • Verification of insurance experience and bilingual skills preferred.
Education and Certification:
  • High School Diploma or GED required.
  • CPR certification and BLS certification required.
Benefits:
  • Competitive compensation package, including medical, dental, and vision benefits.
  • 401k match available.
  • Paid Time Off.

At Integrated Medical Services, we value diversity, equity, and inclusion. We are committed to creating a workplace culture that is welcoming, respectful, and inclusive of all individuals. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.